# NetSuite > Shopify - make payment ## Introduction A GraphQL query retrieves all Shopify orders currently in a `pending` state. We then search NetSuite (by name) for a corresponding payment and if a match is found, the order is updated as `paid`. {% hint style="warning" %} This marks the order as fully paid, so the flow should only be used if orders are fully paid in NetSuite. {% endhint %} ## Process flow snapshot

Click to view process flow snapshot

## Limitations

Limitation	Summary
Partial payments	Based on limitations for Shopify stores that are not on the Plus plan, this flow does not support sending partial payments into Shopify. If a NetSuite payment is found for a matching name, the order is marked as fully paid.
Shopify GraphQL error handling	There is a known limitation with error handling for Shopify GraphQL. Please refer to the Error handling for Shopify GraphQL section for more information and a suggested approach that you may wish to adopt in your flows.

## Assumptions No assumptions noted for this flow. ## Customisation To ensure that this process flow runs as required, some customisation options are available. These are documented in the following sections: * [Flow variables](#flow-variables) * [Process shape shapes](#process-flow-shapes) ### Flow variables This process flow does not use flow variables. ### Process flow shapes This process flow includes some shapes that can be configured with your own settings. Please see guidelines in the table below. {% hint style="warning" %} Shape settings determine the outcome of process flows. Do not change shape settings unless they are listed below. {% endhint %}

Shape	Notes
Trigger	This process flow is designed to be run manually.
Notify	This flow is designed in a try/catch structure, so notifications are generated if any part of the flow fails. To achieve this, the `catch` route includes a notify shape, which must be configured for your own notification preferences. `Alert level`: Defaults to `error` but can be changed if needed `Channel`: Defaults to `email + log` but can be changed if needed `Email Limit`: Defaults to `5` but can be changed if needed `Notification Group`: Replace the `notify` placeholder which your required notification group. `Message`: If required, you can change the placeholder message. For more information, please refer to our Notify shape and Notification groups pages.
Connector (Shopify)	If you did not add or select a Shopify instance during the blueprint installation process, the following settings must be configured: `Source instance` : Set to your required `Shopify` instance. `Source endpoint` : Set to `POST Get orders in pending payment state`
Connector (NetSuite)	If you did not add or select a NetSuite instance during the blueprint installation process, the following settings must be configured: `Source instance` : Set to your required `NetSuite` instance. `Source endpoint` : Set to `POST suiteQL` `Query`: Leave as the default
Connector (Shopify)	If you did not add or select a Shopify instance during the blueprint installation process, the following settings must be configured: `Source instance` : Set to your required `Shopify` instance. `Source endpoint` : Set to `POST Mark order as paid` `Variables` : Leave the `Order ID` variable as it defaults.

## Reference Reference information for this process flow is documented in the following sections: * [Scripts used in this process flow](#scripts-in-this-process-flow) * [Cross-reference lookups used in this process flow](#cross-reference-lookups-in-this-process-flow) ### Scripts in this process flow This process flow does not use scripts. ### Cross-reference lookups in this process flow This process flow does not use cross-reference lookups.