NetSuite > Shopify - make payment
Introduction
A GraphQL query retrieves all Shopify orders currently in a pending state. We then search NetSuite (by name) for a corresponding payment and if a match is found, the order is updated as paid.
This marks the order as fully paid, so the flow should only be used if orders are fully paid in NetSuite.
Process flow snapshot
Limitations
Partial payments
Based on limitations for Shopify stores that are not on the Plus plan, this flow does not support sending partial payments into Shopify. If a NetSuite payment is found for a matching name, the order is marked as fully paid.
Shopify GraphQL error handling
There is a known limitation with error handling for Shopify GraphQL. Please refer to the Error handling for Shopify GraphQL section for more information and a suggested approach that you may wish to adopt in your flows.
Assumptions
No assumptions noted for this flow.
Customisation
To ensure that this process flow runs as required, some customisation options are available. These are documented in the following sections:
Flow variables
This process flow does not use flow variables.
Process flow shapes
This process flow includes some shapes that can be configured with your own settings. Please see guidelines in the table below.
Shape settings determine the outcome of process flows. Do not change shape settings unless they are listed below.
Trigger
This process flow is designed to be run manually.
Notify
This flow is designed in a try/catch structure, so notifications are generated if any part of the flow fails. To achieve this, the catch route includes a notify shape, which must be configured for your own notification preferences.
Alert level: Defaults to error but can be changed if needed
Channel: Defaults to email + log but can be changed if needed
Email Limit: Defaults to 5 but can be changed if needed
Notification Group: Replace the notify placeholder which your required notification group.
Message: If required, you can change the placeholder message.
For more information, please refer to our Notify shape and Notification groups pages.
Connector (Shopify)
If you did not add or select a Shopify instance during the blueprint installation process, the following settings must be configured:
Source instance : Set to your required Shopify instance.
Source endpoint : Set to POST Get orders in pending payment state
Connector (NetSuite)
If you did not add or select a NetSuite instance during the blueprint installation process, the following settings must be configured:
Source instance : Set to your required NetSuite instance.
Source endpoint : Set to POST suiteQL
Query: Leave as the default
Connector (Shopify)
If you did not add or select a Shopify instance during the blueprint installation process, the following settings must be configured:
Source instance : Set to your required Shopify instance.
Source endpoint : Set to POST Mark order as paid
Variables : Leave the Order ID variable as it defaults.
Reference
Reference information for this process flow is documented in the following sections:
Scripts in this process flow
This process flow does not use scripts.
Cross-reference lookups in this process flow
This process flow does not use cross-reference lookups.
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