# ReturnGo (prebuilt connector)

## Description

**ReturnGo** is a self-service return management portal that allows customers to return and exchange products increases revenue and customer retention.

## API documentation

API documentation for **ReturnGo** (used to build this connector) can be found via the link(s) below:

{% embed url="<https://support.returngo.ai/returngo-api-overview>" %}

{% embed url="<https://static.returngo.ai/api-doc/returngo-api-swagger.html>" %}

## Authentication&#x20;

When adding connector instances for **ReturnGo**, the following authentication methods are supported:

* [API key](#api-key-authentication)

### API key authentication

When a user chooses to [add a connector instance](https://doc.wearepatchworks.com/product-documentation/connectors-and-instances/working-with-instances/adding-an-instance) using **API key** authentication, the credentials below are prompted:

<table><thead><tr><th>Credential</th><th width="145" data-type="checkbox">Required?</th><th>Notes</th></tr></thead><tbody><tr><td><code>baseurl</code></td><td>true</td><td> Leave set to the default <code>api.returngo.ai</code></td></tr><tr><td><code>token</code></td><td>true</td><td>ReturnGo is installed as a Shopify app. Once installed, you can access <strong>settings</strong> <mark style="color:red;">|</mark> <strong>integrations</strong> <mark style="color:red;">|</mark> <strong>API</strong> to copy/add an API key.<br><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FY0WC55cRW9xWvIkGHaXe%2Freturngo%20api%201.png?alt=media&#x26;token=5162d44b-c5a8-40d3-b9a2-6d953d88f2c3" alt=""></td></tr><tr><td><code>shop name</code></td><td>true</td><td>Update the first part of the default text with your shopify store name. Do not include an <code>https://</code> prefix. For example: <code>patchworks.myshopify.com</code>.</td></tr></tbody></table>


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