# ZigZag (prebuilt connector)

## Description

**ZigZag** is a market-leading global returns solution provider.

## Authentication&#x20;

When adding connector instances for **ZigZag**, the following authentication methods are supported:

* [Basic authentication](#basic-authentication)

### Basic authentication

When a user chooses to [add a connector instance](https://doc.wearepatchworks.com/product-documentation/connectors-and-instances/working-with-instances/adding-an-instance) using **basic** authentication, the credentials below are prompted:

<table><thead><tr><th>Credential</th><th width="157" data-type="checkbox">Required?</th><th>Notes</th></tr></thead><tbody><tr><td><code>username</code></td><td>true</td><td>Enter your ZigZag username.</td></tr><tr><td><code>password</code></td><td>true</td><td>Enter your ZigZag password.</td></tr><tr><td><code>access token</code></td><td>true</td><td>If you have a ZigZag token, enter it here.</td></tr></tbody></table>
