# Subscription tier limits

## Introduction

To ensure our platform remains performant, stable and fair for everyone, some Patchworks features are limited. Below you can find more information about those limits.

{% hint style="info" %}
Having [purchased a subscription](#how-do-i-purchase-a-subscription-tier), its associated features and allowances are available to your organisation. Each user within your organisation is assigned a [role](/product-documentation/users-roles-and-permissions/roles-and-permissions-summary.md) which determines if/how they can access these features.  &#x20;
{% endhint %}

## Subscription tier limits

The table below summarises feature limits / allowances for each subscription tier.&#x20;

<table data-full-width="true"><thead><tr><th>Feature ↓</th><th align="center">Growth</th><th align="center">Professional</th><th align="center">Enterprise</th></tr></thead><tbody><tr><td><a href="/pages/Za4eqe109xOXPwsXp4OT">Deployed connectors</a> (i.e. connectors used in enabled &#x26; deployed process flows)</td><td align="center">3</td><td align="center">4</td><td align="center">Starting at 8</td></tr><tr><td><a href="/pages/RVdm7LuBhWXjhM0Cyuq9#about-concurrent-processing">Concurrent running process flows</a></td><td align="center">10</td><td align="center">20</td><td align="center">Starting at 30 </td></tr><tr><td><a href="/pages/HbzTGbVdtvNIdHpdRKBc">Operations</a> <br>(per month) </td><td align="center">150,000</td><td align="center">400,000</td><td align="center">Starting at 1,000,000</td></tr><tr><td><a href="/pages/lj29i1Jsvf6Xfazv71Mj">Patchworks API</a> <br>(per minute)</td><td align="center">240</td><td align="center">240</td><td align="center">Starting at 240</td></tr><tr><td><a href="/pages/B7zUw05sBtV2aQnpFzbT">Webhooks</a> <br>(per minute)</td><td align="center">120 </td><td align="center">120</td><td align="center">Starting at 120</td></tr><tr><td><a href="#about-the-callback-bolt-on">Callbacks</a> <br>(per minute)</td><td align="center">240</td><td align="center">240</td><td align="center">Starting at 240</td></tr><tr><td><a href="/pages/qJOdm6pHm3I8Ovog6Ola">Email notifications</a> (per month)</td><td align="center">1000</td><td align="center">1000</td><td align="center">Starting at 1000</td></tr><tr><td><a href="/pages/n3Mk6vSn1n5x6eqUDzd0">Virtual environments</a></td><td align="center">2</td><td align="center">2</td><td align="center">Starting at 2</td></tr><tr><td>Cache memory (MB)</td><td align="center">50</td><td align="center">50</td><td align="center">Starting at 50</td></tr></tbody></table>

## How do I purchase a subscription tier increase or bolt-on?

Anyone can sign up for a new Patchworks [trial subscription](#available-core-subscription-tiers) via our [login page](https://app.wearepatchworks.com/login). When your 15-day trial period ends, you can contact the Patchworks Sales team to purchase the required subscription. You can do this via our [website](https://www.wearepatchworks.com/pages/contact-us), or our [dashboard chatbot](/product-documentation/raising-a-support-ticket.md#dashboard-chatbot):

<div align="left"><figure><img src="/files/MLujooRF1eLS03sJs58S" alt="" width="300"><figcaption></figcaption></figure></div>

{% hint style="info" %}
If you have come to Patchworks via an agency/partner, please contact them to arrange your preferred subscription.
{% endhint %}

## How can I check my subscription allowances?

To view all allowances for your subscription, [access your Company insights page](/product-documentation/company-management/company-insights/accessing-your-company-insights.md) - you'll see your current subscription tier in the top right-hand corner. Click this to view all associated allowances:

<figure><img src="/files/mr52TrvqX9QmwGuHITAm" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For more information about this option please see our [Company insights overvie](/product-documentation/company-management/company-insights/company-insights-overview.md)w page.
{% endhint %}

### How can I check the status of my connector & process flow allowances?

Subscription tiers are associated with different allowances for the number of deployed connectors, and the number of deployed process flows.&#x20;

{% hint style="info" %}
For allowance purposes, a 'deployed' process flow is a process flow that is both **deployed and enabled**. A 'deployed' connector is a connector that is in use by a 'deployed' process flow.
{% endhint %}

To view the number of 'deployed' connectors and the number remaining in your subscription tier allowance, select `connectors and instances` from the left-hand navigation menu - your allowance status is shown in the header of the `manage connectors` page:

<figure><img src="/files/VxsNpo5fFQIVWVdwE3e2" alt=""><figcaption></figcaption></figure>

To view the number of 'deployed' process flows and the number remaining in your subscription tier allowance, select `process flows` from the left-hand navigation menu - your allowance status is shown in the header of the `manage your flows` page:

<figure><img src="/files/tiO6Y8b5uBGBqWB2DWYP" alt=""><figcaption></figcaption></figure>


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