# Subscription tier limits

## Introduction

To ensure our platform remains performant, stable and fair for everyone, some Patchworks features are limited. Below you can find more information about those limits.

{% hint style="info" %}
Having [purchased a subscription](#how-do-i-purchase-a-subscription-tier), its associated features and allowances are available to your organisation. Each user within your organisation is assigned a [role](https://doc.wearepatchworks.com/product-documentation/users-roles-and-permissions/roles-and-permissions-summary) which determines if/how they can access these features.  &#x20;
{% endhint %}

## Subscription tier limits

The table below summarises feature limits / allowances for each subscription tier.&#x20;

<table data-full-width="true"><thead><tr><th>Feature ↓</th><th align="center">Growth</th><th align="center">Professional</th><th align="center">Enterprise</th></tr></thead><tbody><tr><td><a href="../process-flows/managing-process-flows/enabling-and-disabling-a-process-flow/enabling-and-disabling-a-process-flow-without-virtual-enviroments">Deployed connectors</a> (i.e. connectors used in enabled &#x26; deployed process flows)</td><td align="center">3</td><td align="center">4</td><td align="center">Starting at 8</td></tr><tr><td><a href="../../process-flows/error-reporting-and-exception-handling/run-logs-and-queue#about-concurrent-processing">Concurrent running process flows</a></td><td align="center">10</td><td align="center">20</td><td align="center">Starting at 30 </td></tr><tr><td><a href="../company-management/company-insights/company-insights-overview/about-operations">Operations</a> <br>(per month) </td><td align="center">150,000</td><td align="center">400,000</td><td align="center">Starting at 1, 00,000</td></tr><tr><td><a href="../developer-hub/patchworks-core-api">Patchworks API</a> <br>(per minute)</td><td align="center">240</td><td align="center">240</td><td align="center">Starting at 240</td></tr><tr><td><a href="../process-flows/building-process-flows/process-flow-shapes/standard-shapes/trigger-shape/trigger-shape-webhook">Webhooks</a> <br>(per minute)</td><td align="center">120 </td><td align="center">120</td><td align="center">Starting at 120</td></tr><tr><td><a href="#about-the-callback-bolt-on">Callbacks</a> <br>(per minute)</td><td align="center">240</td><td align="center">240</td><td align="center">Starting at 240</td></tr><tr><td><a href="../process-flows/building-process-flows/process-flow-shapes/standard-shapes/notify-shape">Email notifications</a> (per month)</td><td align="center">1000</td><td align="center">1000</td><td align="center">Starting at 1000</td></tr><tr><td><a href="../virtual-environments">Virtual environments</a></td><td align="center">2</td><td align="center">2</td><td align="center">Starting at 2</td></tr><tr><td>Cache memory (MB)</td><td align="center">50</td><td align="center">50</td><td align="center">Starting at 50</td></tr></tbody></table>

## How do I purchase a subscription tier increase or bolt-on?

Anyone can sign up for a new Patchworks [trial subscription](#available-core-subscription-tiers) via our [login page](https://app.wearepatchworks.com/login). When your 15-day trial period ends, you can contact the Patchworks Sales team to purchase the required subscription. You can do this via our [website](https://www.wearepatchworks.com/pages/contact-us), or our [dashboard chatbot](https://doc.wearepatchworks.com/product-documentation/raising-a-support-ticket#dashboard-chatbot):

<div align="left"><figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FNhkDkuSZx78V1vvRWE1W%2Fcontact%20sales.png?alt=media&#x26;token=70c68bf7-17a7-4197-9f62-aff5a40b9700" alt="" width="300"><figcaption></figcaption></figure></div>

{% hint style="info" %}
If you have come to Patchworks via an agency/partner, please contact them to arrange your preferred subscription.
{% endhint %}

## How can I check my subscription allowances?

To view all allowances for your subscription, [access your Company insights page](https://doc.wearepatchworks.com/product-documentation/company-management/company-insights/accessing-your-company-insights) - you'll see your current subscription tier in the top right-hand corner. Click this to view all associated allowances:

<figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2F1nxOh1jjmkFGOCXghXyB%2Finsights%20-%20view%20tier%20info.png?alt=media&#x26;token=e7a0b995-fac9-40b6-9fc6-7ac0b155a793" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For more information about this option please see our [Company insights overvie](https://doc.wearepatchworks.com/product-documentation/company-management/company-insights/company-insights-overview)w page.
{% endhint %}

### How can I check the status of my connector & process flow allowances?

Subscription tiers are associated with different allowances for the number of deployed connectors, and the number of deployed process flows.&#x20;

{% hint style="info" %}
For allowance purposes, a 'deployed' process flow is a process flow that is both **deployed and enabled**. A 'deployed' connector is a connector that is in use by a 'deployed' process flow.
{% endhint %}

To view the number of 'deployed' connectors and the number remaining in your subscription tier allowance, select `connectors and instances` from the left-hand navigation menu - your allowance status is shown in the header of the `manage connectors` page:

<figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FwyL94fOn9n6tYV6GcqhV%2Fshow%20deployed%20connectors.png?alt=media&#x26;token=7b836ce0-5359-43d6-9cd4-7ca2d8631603" alt=""><figcaption></figcaption></figure>

To view the number of 'deployed' process flows and the number remaining in your subscription tier allowance, select `process flows` from the left-hand navigation menu - your allowance status is shown in the header of the `manage your flows` page:

<figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FR57kso6ML4PmvFAp4d76%2Fshow%20deployed%20flows.png?alt=media&#x26;token=535f56ec-93f6-4b27-919e-e3874fc3dcad" alt=""><figcaption></figcaption></figure>
