> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/patchworks-services/inbound-api/inbound-api-for-services.md).

# Inbound API for services

## Introduction  <a href="#introduction" id="introduction"></a>

With Patchworks standard integrations, you define a service with one system (a **connector**) configured as the **source** and another as the **destination**. Patchworks suggests **field mappings** between the two, but these can be tweaked as required.

Using an **Inbound API Connector**, you can configure a **custom entity** to define what information Patchworks should expect to receive in a payload from your bespoke system. Once configured, you specify this connector as the **source** in a Patchworks **service**, with another standard connector defined as the **destination**.&#x20;

As part of this, you define your preferred URL for API access. This means that you can create a managed set of API endpoints for your services, without reinventing the wheel - all completely code-free with error-handling, and guaranteed delivery.&#x20;

## Where to start? <a href="#where-to-start" id="where-to-start"></a>

The steps are:

1. ​[Add an Inbound API connector with a custom payload](/product-documentation/patchworks-services/inbound-api/using-the-inbound-api-connector-with-patchworks-services/adding-an-inbound-api-connector-with-a-custom-payload.md)
2. [​Obtain API authentication details](/product-documentation/patchworks-services/inbound-api/using-the-inbound-api-connector-with-patchworks-services/generating-token-credentials-for-api-access.md)
3. ​[Add a Patchworks service with your preferred URL](/product-documentation/patchworks-services/inbound-api/using-the-inbound-api-connector-with-patchworks-services/adding-a-patchworks-service-for-an-inbound-api-connector.md)
4. ​[Complete your API implementation with calls to this URL](/product-documentation/patchworks-services/inbound-api/using-the-inbound-api-connector-with-patchworks-services/implementing-api-requests.md)