# Troubleshooting NetSuite connections (services)

## Unable to connect to NetSuite from Patchworks

If you are unable to connect to your NetSuite instance from Patchworks, please check our [Patchworks IPs](https://app.gitbook.com/s/LYNcUBVQwSkOMG6KjZfz/getting-started/technical-overview/patchworks-ips) page for IP addresses that may need to be whitelisted.