# How to handle an empty mapping page

## Introduction

When you [create a service](/product-documentation/patchworks-services/working-with-services/adding-a-patchworks-service.md) between two connectors, you'll typically find that a set of default mappings is added to the [mappings](/product-documentation/patchworks-services/working-with-services/the-anatomy-of-a-service/service-mapping.md) tab. For example:

<div align="left"><figure><img src="/files/xtX1MYoFmuaZ8T9yxiMB" alt="" width="563"><figcaption></figcaption></figure></div>

However, there may be occasions where the mappings page does not contain any default mappings - for example:

<figure><img src="/files/y6PuUfBNYU6uDZ5BxRZ7" alt=""><figcaption></figcaption></figure>

In this scenario, don't panic! It's pretty easy to add your own mappings right here.&#x20;

## Adding your own mapping rows

<details>

<summary><img src="/files/JOYoP4EdSu7WJ3CMdAAS" alt="" data-size="line"> Show me</summary>

![](/files/ojtvNehvka3m5WUmc3L7)

</details>

&#x20;Follow the steps below:

**Step 1**\
Click the **add new row** button - a new mapping entry form is displayed for your to complete:

<figure><img src="/files/zWgJ8Ftzbl2AyIJPFmlL" alt=""><figcaption></figcaption></figure>

**Step 2**\
Complete **source** and **destination** fields for the first field you need to map - for example:

<figure><img src="/files/NPrbLzEfTmqPQyjsA8yf" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For further information about working with these fields, please see our [field mappings](/product-documentation/patchworks-services/working-with-services/field-mappings-and-transformations-services/field-mappings-services.md) page.
{% endhint %}

{% hint style="warning" %}
If you don't see any fields when you click either the **source** or **destination** fields, please [contact the Patchworks support team](/product-documentation/patchworks-services/support/raising-a-support-ticket.md), who will check the schema for the associated system.
{% endhint %}

**Step 3**\
Click **done** to confirm a row.

**Step 4**\
Having added all required rows, click **save changes**.


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