# Viewing logs (classic)

## Introduction

Having [accessed run logs](/product-documentation/process-flows/error-reporting-and-exception-handling/run-logs-and-queue.md) and selected the **view logs (classic)** option for a given flow run, you can view detailed logs and payloads for that run:

<div align="left"><figure><img src="/files/9NyrAeOYFDjP7iqBimnf" alt=""><figcaption></figcaption></figure></div>

Here, you can scroll down the page to view information for each step of the process flow.&#x20;

{% hint style="info" %}
Click the 'sort' option on the date column to toggle the log sequence in ascending/descending order.
{% endhint %}

## Viewing & downloading payloads

Click the 'eye' icon associated with the run that you want to access:

<figure><img src="/files/BeHwfKeI4P639YBYqEqi" alt=""><figcaption></figcaption></figure>

The log entry expands and further options are available. Click the 'eye' icon to show the payload:

<div align="left"><figure><img src="/files/Fp45nabT1rhl5R02StE2" alt=""><figcaption></figcaption></figure></div>

Longer payloads are trimmed but you can use the download option to retrieve the full content:

<div align="left"><figure><img src="/files/JVslecmRH7sT1ygBp7u3" alt=""><figcaption></figcaption></figure></div>

{% hint style="warning" %}
Payloads are available for 72 hours after the process flow has run.&#x20;
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.wearepatchworks.com/product-documentation/process-flows/error-reporting-and-exception-handling/run-logs-and-queue/working-with-run-logs/viewing-logs-classic.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
