Freshdesk is a cloud-based customer engagement solution for streamlining customer support.
API documentation for Freshdesk (used to build this connector) can be found via the link below:
When adding connector instances for Freshdesk, the following authentication methods are supported:
When a user chooses to add a connector instance using API key authentication, the credentials below are prompted:
api key
domain
The URL that you use to access Freshdesk will be in the following form: https://domain.freshdesk.com, where 'domain' is unique to your organisation - for example: https://patchworks.freshdesk.com. Enter your domain here - for example: patchworks.
Your API can be accessed via your Freshdesk user profile. For more information please see .
