Core subscription tiers
We have introduced a new tiered subscription model for the core dashboard. Each tier is associated with allowances for deployed connectors and process flows, and also access to advanced features. For full details please see our Core subscription tiers page.
If you are an existing Core user, you will be migrated to a tier that fits your current plan. If you are placed on a standard tier but have existing process flows using advanced features, those process flows will continue to run as expected. However, you will not be able to make changes to advanced shapes without upgrading your tier. Tier-based allowances for deployed connectors and process flows will apply for all tiers.
If you would like to discuss or change your tier, please contact Patchworks support.Core subscription tiers
Existing
client user and client admin roles have been replaced by new user and manager roles; these are like-for-like replacements in terms of associated permissions. Additionally, two new roles can now be applied:
read-only and administrator . By default, the administrator role is assigned to whoever registers a company. For full details please see our Roles & permissions summary page.If you are an existing customer, all users associated with your company profile will be set to the
manager role, which means they can do most things except create/update other users with the manager role. If you would like an
administrator role to be assigned to any of your user accounts, please contact Patchworks support.