Core subscription tiers
Introduction
Different organisations have different needs when it comes to utilising the Patchworks dashboard - from minimal features required to perform specific tasks, all the way through to advanced functionality for building complex data flows in-house.
Our Core subscription tiers ensure that there's something to suit everyone. Information on this page details available subscription tiers and associated information.
Having purchased a subscription, its associated features and allowances are available to your organisation. Each user within your organisation is assigned a role which determines if/how they can access these features.
Available core subscription tiers
The table below summarises available dashboard features and feature allowances for each Core subscription tier.
Trial
Having registered for a Patchworks account your free trial starts with full access to all dashboard features for 15 days.
Blueprint Store
Applies for customers who access the Patchworks dashboard purely to use a particular blueprint - i.e. there's no requirement to install additional connectors/resources, build/update process flows, etc. With some exceptions, blueprint store user access is read-only.
Standard
Standard tier users have full access to all standard dashboard features - advanced features are displayed but are read-only. Limits apply to the number of deployed connectors and process flows allowed - if required, bolt-ons can be added to extend these allowances.
Professional
Professional tier users have full access to all standard and advanced dashboard features. Enhanced limits apply to the number of deployed connectors and process flows allowed - if required, bolt-ons can be added to extend these allowances.
Custom
Custom tier users have full access to all standard and advanced dashboard features. Custom limits apply to the number of deployed connectors and process flows allowed.
Core subscription tier allowances
The table below summarises feature access and allowances for each Core subscription tier.
Full access
No access
Full access
Full access
Deployed connectors (i.e. connectors used in enabled & deployed process flows)
2
Read-only access to purchased blueprint connectors
2
4
Custom
Full access
No access
Full access
Full access
Blueprint store tier summary
The blueprint store tier is for users who only need dashboard access to run prebuilt blueprints. These blueprints are built to perform specific tasks and as such, access is limited to features directly associated with purchased blueprints. The table below summarises allowed feature access for users on the blueprint store tier.
Marketplace
Access restricted to viewing/updating connectors included with purchased blueprint(s).
Connectors
Add new instances for existing connectors
Edit existing connector instances
Process flows (general)
Run logs
Edit existing process flow settings
Edit existing process flow variables
Deploy existing process flows
Enable & disable labels for existing process flows
Add & delete labels for existing process flows
Add & delete email notifications for existing process flows
Run existing process flow manually
Process flows (shapes) - trigger
Edit the trigger schedule for existing process flows
Process flows (shapes) - connector
Edit instance
Edit existing parameters & filters
Process flows (shapes) - filter
Edit existing filters
Process flows (shapes) - route
Edit existing condition filters
Process flows (shapes) - add to cache & load from cache
Can use if included with process flow(s)
Cannot create new caches
Cannot delete caches
Can clear existing cache(s) via cache maintenance
Process flows (shapes) - de-dupe
Can use if included with process flow(s)
Cannot create new data pools
Cannot delete data pools
Can remove single IDs via data pool maintenance
Patchworks API
Can use if required by purchased blueprint(s)
Webhooks
Can use if included with process flow(s) - cannot add new webhooks
Event connectors
Can use if included with process flow(s) - cannot add new event connectors
Custom scripts
Can use if included with process flow(s) - cannot add, edit, delete or deploy scripts
Cross reference lookups
Edit cross reference values in any cross reference lookups associated with purchased blueprint(s)
Connector builder
No access
Advanced features
Advanced features are available on the professional tier, or can be added for standard tier users via a bolt-on. These features are listed below.
Custom scripts
Webhooks
Patchworks API
Core subscription tier bolt-ons
The table below summarises bolt-ons that can be purchased and added to existing core subscription tiers.
Advanced features
Enable advanced features
Single connector
Add one more connector to current deployed connectors allowance
10 process flows
Add ten more process flows to current deployed process flows allowance
60 webhooks per minute
Add 60 webhooks per minute to existing rate limit.
10,000MB payload size
Increase the maximum size for any payload used in a process flow by 10,000MB. The default allowance is 500MB.
Partner features
Create linked companies
Flow concurrency limit
Increase the number of process flows that can be run concurrently.
Cache memory (MB)
Increase the size of caches that can added. The default allowance is 50MB.
Inbound API rate limit
Increase your rate limit for the Patchworks API.
About the partner features bolt-on
The partner features bolt-on allows you to add your own linked companies. An allowance is provided for the number of companies created for given subscription tiers.
How do I purchase a subscription tier or bolt-on?
Anyone can sign up for a new Patchworks trial subscription via our login page. When your 15-day trial period ends, you can contact the Patchworks Sales team to purchase the required subscription. The quickest way to do this is via live chat in your dashboard:
If you have come to Patchworks via an agency/partner, please contact them to arrange your preferred subscription.
How can I check the status of my subscription allowances?
Subscription tiers are associated with different allowances for the number of deployed connectors, and the number of deployed process flows.
For allowance purposes, a 'deployed' process flow is a process flow that is both deployed and enabled. A 'deployed' connector is a connector that is in use by a 'deployed' process flow.
To view the number of 'deployed' connectors and the number remaining in your subscription tier allowance, select connectors and instances from the left-hand navigation menu - your allowance status is shown in the header of the manage connectors page:
To view the number of 'deployed' process flows and the number remaining in your subscription tier allowance, select process flows from the left-hand navigation menu - your allowance status is shown in the header of the manage your flows page:
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