Product documentation
Patchworks services
Patchworks services
  • Services documentation
  • Getting started
    • What is a service?
  • Roles & Permissions
    • Roles & permissions summary (services)
  • Working with Services
    • Accessing services
    • The services list
    • The anatomy of a service
      • Service summary
      • Service canvas
      • Service filters
      • Service trigger
      • Service source
      • Service destination
      • Service mapping
      • Service alerts
      • Payload script
      • Run service
      • Service settings
    • Adding a Patchworks service
      • Add a default service
      • Configure service settings
      • Set the service trigger schedule
      • Define service filters
      • Define field mappings
      • Activate the service
    • Cloning an existing service
    • Updating a service
      • Service notes
      • Using a payload-level custom script in services
    • Removing a service
    • Field mappings & transformations (services)
      • Field mappings (services)
        • Mapping metafields for products (services)
      • Field transformations (services)
        • Transform function reference (services)
        • Using a custom script in field transformations (services)
      • Transform mapping/lookup tables (services)
      • Legacy shipment & payment maps (services)
  • Service connectors
    • What is a service connector?
    • Accessing service connectors
    • The anatomy of a service connector
    • Adding a service connector
    • Updating a service connector
    • Removing a service connector
  • Reporting & logging
    • Service sync reports
      • Viewing the service sync report
      • Handling failed service syncs
      • Sync failure email notifications
    • Service sync logs
    • Viewing logs for custom script activity in services
  • Service systems
    • Service systems
    • Supported service systems
      • Active Ants (service connector)
        • Finding service connector credentials for Active Ants
      • BigCommerce (service connector)
        • Finding service connector credentials for BigCommerce
        • Additional setup notes for BigCommerce (services)
      • Bleckmann (service connector)
        • Finding service connector credentials for Bleckmann (API)
      • Bleckmann Returns (service connector)
        • Finding service connector credentials for Bleckmann (Returns)
      • Bleckmann SFTP (service connector)
        • Finding service connector credentials for Bleckmann (SFTP)
      • Brightpearl (service connector)
        • Finding service connector credentials for Brightpearl
        • Additional setup notes for Brightpearl (services)
      • Business Central (service connector)
        • Finding service connector credentials for Business Central
      • Citrus-Lime (service connector)
        • Finding service connector credentials for Citrus-Lime
      • CommerceTools (service connector)
        • Finding service connector credentials for CommerceTools
      • Cybertill (service connector)
        • Finding service connector credentials for Cybertill
      • Descartes Peoplevox (service connector)
        • Finding service connector credentials for Peoplevox
        • Configuring Peoplevox as a data destination (services)
        • Quick setup CSV files for Peoplevox (services)
      • Dynamics NAV (service connector)
        • Finding service connector credentials for Dynamics NAV
      • Emarsys (service connector)
        • Finding service connector credentials for Emarsys (FTP)
      • EposNow (service connector)
        • Finding service connector credentials for EposNow
      • Global-e (service connector)
        • Finding service connector credentials for Global-e
      • Inventory Planner (service connector)
        • Finding service connector credentials for Inventory Planner
      • Khaos Control (service connector)
        • Finding service connector credentials for Khaos Control
      • Lightspeed Retail R-Series (service connector)
        • Authorising Patchworks to access your Lightspeed Retail R-Series account (services)
      • Lightspeed Retail X-Series (service connector)
      • Linnworks (service connector)
        • Finding service connector credentials for Linnworks
      • Magento 2 (service connector)
        • Finding service connector credentials for Magento 2
        • Required settings for Magento 2.4.4+ (services)
      • Mirakl (service connector)
        • Finding service connector credentials for Mirakl
      • Navision (service connector)
      • NetSuite (service connector)
        • Authorising Patchworks to access your NetSuite account (services)
        • Required NetSuite features (services)
        • Working with NetSuite custom fields (services)
        • Setting unique IDs for NetSuite product syncs (services)
        • NetSuite concurrency (services)
        • Troubleshooting NetSuite connections (services)
        • Additional setup notes for NetSuite (services)
        • Legacy service connector setup for NetSuite
          • Installing the Patchworks bundle for NetSuite (services)
          • Finding connector credentials for NetSuite (services)
      • Odoo (service connector)
        • Finding service connector credentials for Odoo
      • Ometria (service connector)
        • Finding service connector credentials for Ometria
      • Patchworks SFTP (service connector)
        • Finding basic auth service connector credentials for SFTP
        • Finding ssh auth service connector credentials for SFTP
        • Specifying a non-root folder as the file location (services)
        • Adding entity schemas (services)
      • Plytix (service connector)
        • Finding service connector credentials for Plytix
      • Prima (service connector)
        • Finding service connector credentials for Prima
      • ReBound (service connector)
        • Finding service connector credentials for ReBound
      • SAP Business One (service connector)
        • Finding service connector credentials for SAP Business One
      • Seko (service connector)
        • Finding service connector credentials for Seko (API)
        • Finding service connector credentials for Seko (FTP)
      • Shopify / Shopify+ (service connector)
        • Finding service connector credentials for Shopify (token auth)
        • Finding service connector credentials for Shopify (legacy auth)
        • Additional setup notes for Shopify (service connector)
      • Sitoo (service connector)
        • Finding service connector credentials for Sitoo
      • SparkLayer (service connector)
        • Finding service connector credentials for SparkLayer
      • The Edge by John Lewis (service connector)
        • Finding service connector credentials for The Edge by John Lewis
      • TikTok Shop (service connector)
        • Finding service connector credentials for TikTok Shop
      • Torque (service connector)
        • Finding service connector credentials for Torque
      • Veeqo
        • Finding service connector credentials for Veeqo
      • Vend (service connector)
        • Finding service connector credentials for Vend
      • Visualsoft (service connector)
        • Finding service connector credentials for Visualsoft
      • Voyado (service connector)
        • Finding service connector credentials for Voyado
      • WooCommerce (service connector)
        • Finding service connector credentials for WooCommerce
      • ZigZag (service connector)
        • Finding service connector credentials for ZigZag
  • Troubleshooting
    • How to manage failed service syncs
    • How to run a service manually
    • How to deactivate/activate a service
    • How to check the operational status of a service connector
    • What to check if you can't save a new service connector
    • How to handle an empty mapping page
    • What to do if your third-party systems go offline
  • Inbound API
    • Inbound API for services
    • Using the Inbound API connector with Patchworks services
      • Adding an inbound API connector with a custom payload
      • Generating token credentials for API access
      • Adding a Patchworks service for an inbound API connector
        • Add a default service
        • Configure service settings
        • Set the service trigger schedule
        • Define field mappings
        • Activate the service
      • Implementing API requests
  • Support
    • Raising a support ticket
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On this page
  • Introduction
  • Enabling concurrency for Patchworks services
  • Async & threaded settings summary
  1. Service systems
  2. Supported service systems
  3. NetSuite (service connector)

NetSuite concurrency (services)

PreviousSetting unique IDs for NetSuite product syncs (services)NextTroubleshooting NetSuite connections (services)

Introduction

Every NetSuite implementation has a limit for the number of simultaneous calls that can be made to the NetSuite API at one time.

The number of concurrent requests allowed is determined by your NetSuite service tier and your number SuiteCloud licenses. You can view your limits (and set concurrency limits for individual integrations) by navigating to setup | integration | integration governance in Netsuite - for example:

Enabling concurrency for Patchworks services

Currently, this feature is only available when synching sales orders into NetSuite.

These options are summarised below:

Field
Summary

Async

Threaded

Works with the async option described above. If you set async to true, always set threaded to true as well.

Concurrency limit

Determines the number of records that can be processed at the same time.

This value must not exceed the concurrency limit allocated to your Patchworks integration in NetSuite. If no limit is defined for the Patchworks integration in NetSuite, this value must not exceed your NetSuite account concurrency limit. The value you specify here depends on the number of services you need to run with concurrent processing. If you have only one service, there's no harm in setting it to the maximum allowed. However, if you have multiple services using concurrent processing, you'll need to balance the limit between them.

Async & threaded settings summary

For best results, the async and threaded options work together. The table below shows the effect of setting these options in different ways:

Async
Threaded
Result

On

On

Fastest processing. Patchworks makes multiple, concurrent requests to the NetSuite API, which are then processed by NetSuite concurrently.

On

Off

Faster than 'standard' processing. Records are sent to NetSuite and added to a queue for processing.

Off

On

No effect - defaults to 'standard' processing (see below).

Off

Off

Slowest processing. Each record is sent and completed before the next one is sent.

When to sync sales orders into NetSuite SuiteTalk, options are available to utilise NetSuite's concurrency functionality to increase the throughput of data:

to utilise NetSuite's concurrent processing functionality for improved throughput speed.

adding a Patchworks service
Works best with the threaded option (but can be used independently)