Having authorised Patchworks to access your NetSuite account, please ensure that the features detailed on this page are enabled.
To access the enable features page in NetSuite, navigate to setup | company | enable features:
All available features are listed within a series of categories - for example:
Here, you select/de-select features and then click the save button at the end of the page to apply changes.
Features detailed below are required for your Patchworks integration:
You may find that a number of features are already set when you access the enable features page in NetSuite. This is fine. The items detailed below must be enabled for Patchworks - there's no need to change any other settings that are already defined.
Scroll to the SuiteTalk (Web Services) category and ensure that the SOAP WEB SERVICES feature is ticked:
Scroll to the Manage Authentication category and ensure that the TOKEN-BASED AUTHENTICATION and OAUTH 2.0 features are ticked: