# Required NetSuite features (services)

## Introduction

Having [authorised Patchworks to access your NetSuite account](/product-documentation/patchworks-services/service-systems/supported-service-systems/netsuite-service-connector/authorising-patchworks-to-access-your-netsuite-account-services.md), please ensure that the features detailed on this page are enabled.

## Accessing the enable features page in NetSuite

To access the **enable features** page in NetSuite, navigate to **setup** | **company** | **enable features**: ![](/files/dMJqU74H3cx2vA9zgSI1)

All available features are listed within a series of categories - for example:

<figure><img src="/files/DQbrNZcqkmYx0yLRNQra" alt=""><figcaption></figcaption></figure>

Here, you select/de-select features and then click the **save** button at the end of the page to apply changes.

## Required features for your Patchworks integration

Features detailed below are required for your Patchworks integration:

* [SOAP web services](#soap-web-services)
* [Token-based authentication & OAUTH 2.0](#token-based-authentication-and-oauth-2.0)

{% hint style="info" %}
You may find that a number of features are already set when you access the **enable features** page in NetSuite. This is fine. The items detailed below must be enabled for Patchworks - there's no need to change any other settings that are already defined.&#x20;
{% endhint %}

### SOAP web services

Scroll to the **SuiteTalk (Web Services)** category and ensure that the **SOAP WEB SERVICES** feature is ticked:

<figure><img src="/files/95FDgNfeAP0FxkmTfmrY" alt=""><figcaption></figcaption></figure>

### Token-based authentication & OAUTH 2.0

Scroll to the **Manage Authentication** category and ensure that the **TOKEN-BASED AUTHENTICATION** and **OAUTH 2.0** features are ticked:

<figure><img src="/files/GUmrUtdwOgCsI6lhdLcI" alt=""><figcaption></figcaption></figure>


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