# The services list

## Introduction

All work with Patchworks services is completed from the **services** list. Here, you will see all services that have been defined (whether active or inactive) and can select any entry to view/update/manage the service.&#x20;

## Understanding the services list

Having accessed the **services** list, search options are available at the top and then each service is shown in its own panel, with a range of information and options:

<figure><img src="https://content.gitbook.com/content/5mpqoXPMbUuPa8JpCLWe/blobs/7wg6eWRats8I946aKZU3/services%20list%20annotated.png" alt=""><figcaption></figcaption></figure>

Points to note are summarised below:

<table><thead><tr><th width="94">Ref #</th><th>Function</th><th width="464">Summary</th></tr></thead><tbody><tr><td>1</td><td>Company group</td><td>Having registered for a Patchworks account, a <a href="broken-reference">company profile</a> is created. If your company has multiple subsidiaries or some other structure which requires separate entities, <a href="broken-reference">company groups</a> can be added to your company profile. All existing company groups are displayed as tabs at the top of the services list, so you can switch between them to add and manage services.</td></tr><tr><td>2</td><td>Search</td><td>Enter a text string to search for specific services. The search matches against service <strong>id</strong>, <strong>type</strong> and <strong>name</strong> and is not case sensitive. </td></tr><tr><td>3</td><td>Filters</td><td>Select this button to open the <strong>filters</strong> panel and refine the  list based on <strong>status</strong>, <strong>source system</strong> and <strong>source entity</strong> selections:<br><img src="https://content.gitbook.com/content/5mpqoXPMbUuPa8JpCLWe/blobs/uEbNwtNg8u3Z7nWrfJAx/service%20filters%20cropped.png" alt=""></td></tr><tr><td>4</td><td>Header</td><td>The service header is always shown as the defined <strong>source</strong> system. Source and destination systems are defined when you <a href="adding-a-patchworks-service/add-a-default-service">add a service</a>.</td></tr><tr><td>5</td><td>ID</td><td>Every service has a unique ID. In the event of a query with a service, the Patchworks team will need this ID. </td></tr><tr><td>6</td><td>Status</td><td>Shows if the service is <strong>active</strong> or <strong>inactive</strong>. You can activate/deactivate services via the service <a href="adding-a-patchworks-service/activate-the-service">settings</a> tab.</td></tr><tr><td>7</td><td>Type</td><td>A service can be set to a <strong>standard</strong> type or a <strong>sweeper</strong> type (a <strong>sweeper</strong> is a service that you might run once or twice a day to 'sweep up' failed syncs). You can change the type via the service <a href="adding-a-patchworks-service/activate-the-service">settings</a> tab. </td></tr><tr><td>8</td><td>Service</td><td>Displays the service <strong>name</strong>. You can change this name via the service <a href="adding-a-patchworks-service/activate-the-service">settings</a> tab. </td></tr><tr><td>9</td><td>Flow</td><td>A visual representation of the service flow. Source and destination systems are defined when you <a href="adding-a-patchworks-service/add-a-default-service">add a service</a>.</td></tr><tr><td>10</td><td>Schedule</td><td>Shows the trigger schedule set for this service. Scheduling options can be changed via the service <a href="adding-a-patchworks-service/set-the-service-trigger-schedule">trigger</a> tab.</td></tr><tr><td>11</td><td>Alerts</td><td>Indicates whether sync failure alert information is active/inactive for the service (click to access alert settings).</td></tr><tr><td>12</td><td>Actions</td><td>Click the ellipsis icon to access a list of actions that you can take with this service - for example, <a href="../reporting-and-logging/service-sync-logs">view logs</a>, <a href="../troubleshooting/how-to-run-a-service-manually">run the service manually</a> or <a href="cloning-an-existing-service">clone</a> the service.</td></tr></tbody></table>

## Accessing service information & options

To view and manage an existing service, click anywhere in its row within the list - for example:

<figure><img src="https://content.gitbook.com/content/5mpqoXPMbUuPa8JpCLWe/blobs/Yxzimz1LYEgJ1pSoUylB/select%20service.png" alt=""><figcaption></figcaption></figure>
