Restoring a deleted user account
Introduction
If you are a user with an administrator or manager role, you can choose to restore a deleted user account associated with your company profile.
Need to know
When a deleted user account is restored, the original email address is reinstated
The password last associated with the deleted account is not reinstated - you can trigger a password reset for this account, or the user can trigger their own reset.
The steps
Access the required user
Access the user list for your company profile, then click the name of the user you want to restore. For example:
Restore the user
Click the restore button associated with the required account. For example:
When prompted, confirm that you want to proceed. For example:
Trigger a password reset (optional)
The account is restored but remains inactive until the user sets a password. You can trigger a password reset by accessing profile details for the user and selecting the reset password button. For example:
Alternatively, this user can select the forgot your password? link from thee dashboard login page:
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