# Restoring a deleted user account

## Introduction

If you are a user with an [administrator or manager role](/product-documentation/users-roles-and-permissions/roles-and-permissions-summary.md), you can choose to restore a deleted user account associated with your company profile.

## Need to know

* When a deleted user account is restored, the original email address is reinstated
* The password last associated with the deleted account is not reinstated - you can trigger a password reset for this account, or the user can trigger their own reset.

## The steps

{% stepper %}
{% step %}
**Access** **the required user**

[Access the user list for your company profile](/product-documentation/users-roles-and-permissions/viewing-all-users-for-your-company-profile.md), then click the name of the user you want to restore. For example:

<div align="left"><figure><img src="/files/42sNLTwpUrPndzX6yJPf" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}
**Restore the user**

Click the `restore` button associated with the required account. For example:

<figure><img src="/files/ZgpzbXlF7xrHFAipY2YY" alt=""><figcaption></figcaption></figure>

When prompted, confirm that you want to proceed. For example:

<figure><img src="/files/sdmyHRMyuRAIZAms7Eak" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Trigger a password reset (optional)**

The account is restored but remains inactive until the user sets a password. You can [trigger a password reset](/product-documentation/users-roles-and-permissions/triggering-a-password-reset-for-another-user.md) by accessing profile details for the user and selecting the `reset password` button. For example:

<figure><img src="/files/wsvA2leEeKkoLeT59dwz" alt=""><figcaption></figcaption></figure>

Alternatively, this user can select the `forgot your password?` link from thee dashboard login page:

<div align="left"><figure><img src="/files/VFqgUwk7Vv9IbGphwuXE" alt="" width="380"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


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