> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/general-settings/notification-groups.md).

# Notification groups

## **Introduction**

**Notification groups** are used to define groups of users to receive email notifications from Patchworks - for example, [process flow failure failure alerts](/product-documentation/process-flows/building-process-flows/process-flow-settings.md).

This page explains how to view, add and manage notification groups for your company.

## Accessing notification groups

Follow the steps below to view and manage notification groups:

**Step 1**\
Select the **settings** option from the left-hand navigation bar:\
![](/files/pNb9TxvMNxsgIxVi6x9W)

**Step 2**\
Select **notification groups**:

![](/files/9AsTMWBMZNMUzpaMpsYI)\
...the **notification groups** page is displayed:

<figure><img src="/files/iuUw5ryCvBiE23BmhfO1" alt=""><figcaption></figcaption></figure>

...from here you can choose to [add a new notification group](#adding-a-new-notification-group) or [edit an existing notification group](#updating-an-existing-notification-group).

## Adding a new notification group

Follow the steps below to add a new notification group:

**Step 1**\
Access the **notification groups** page (see [above](#accessing-notification-groups)).

**Step 2**\
Click the **add notification group** **button**:\
\
![](/files/kN6xuOFMtaT0BXgdpFvk)

...the **group details** page is displayed:

<figure><img src="/files/LMh1eZIhepUVSdXTAJq3" alt=""><figcaption></figcaption></figure>

**Step 3**\
Enter a name for this group and click the **create group** button:

<figure><img src="/files/IwJaapMwaySZTSlwy10S" alt=""><figcaption></figcaption></figure>

...the group is created and details are displayed:

<figure><img src="/files/xOIjysaqdzeFY0te6vj8" alt=""><figcaption></figcaption></figure>

**Step 4**\
You can now [add recipients](#adding-recipients-to-a-notification-group) to this group.

## Adding recipients to a notification group

Follow the steps below to add recipients to a notification group.

{% hint style="info" %}
If you are in the process of [adding a new notification group](#adding-a-new-notification-group), go straight to **step 2**.
{% endhint %}

**Step 1**\
Access the **notification groups** page (see [above](#accessing-notification-groups)) and choose to **edit** the required group:

<figure><img src="/files/ezvdNba6SkHg7O86Q5qR" alt=""><figcaption></figcaption></figure>

...details for the selected group are displayed:

<figure><img src="/files/cdDqWRVPJyMghuAA07Y8" alt=""><figcaption></figcaption></figure>

**Step 2**\
Move down to the **group recipients** panel and click the **add recipient** button:

<figure><img src="/files/TbOShEMFkHSEG9LWALEl" alt=""><figcaption></figcaption></figure>

...the **add recipient** page is displayed:\
\
![](/files/I2Bu74sVXsfHkUyVtlR8)

**Step 3**\
Add other Patchworks [users associated with your company profile](/product-documentation/users-roles-and-permissions/updating-general-details-for-an-existing-user-account.md), and/or any email addresses, as required.

<details>

<summary>Adding users</summary>

**Step 1**\
Ensure that the **user** radio button is selected, then click the associated dropdown field:\
![](/files/6hVhnnaG3orWr6pghu62)

**Step 2**\
Select the required user from the dropdown list (all [users for your company profile ](/product-documentation/users-roles-and-permissions/creating-a-new-user-account-for-your-company-profile.md)are available):\
![](/files/KYtaOiqXb23xBq7P8FEj)

**Step 3**\
Click the **add recipient** button to confirm:\
![](/files/OFDjcfilOS8BjMzFHL7n)\
\
**Step 4**\
Repeat for any other users needed.

</details>

<details>

<summary>Adding email addresses</summary>

**Step 1**\
Select the **email** radio button, then enter the required email address and click the **add recipient** button to confirm:\
![](/files/UBxV3YqZUlDhHYEA65ED)

**Step 2**\
Repeat for any other email recipients needed.

</details>

## Updating an existing notification group

Follow the steps below to update details and/or recipients for an existing notification group:

**Step 1**\
Access the **notification groups** page (see [above](#accessing-notification-groups)) and choose to **edit** the required group:

<figure><img src="/files/ezvdNba6SkHg7O86Q5qR" alt=""><figcaption></figcaption></figure>

...details for the selected group are displayed:

<figure><img src="/files/MxvWQWHvRDc0yVgFwZJV" alt=""><figcaption></figcaption></figure>

**Step 2**\
Update details as required.

<details>

<summary>Changing the name</summary>

**Step 1**\
Update the **name** field as required, then click the **update group** button:\
\ <img src="/files/fvZaad5GHm4obYeZK59b" alt="" data-size="original"><br>

</details>

<details>

<summary><strong>Removing recipients</strong></summary>

**Step 1**\
Click the **remove** option associated with the user that you wish to remove:\
![](/files/qy6Qq16wSOcmzIIrW6Tu)

**Step 2**\
When prompted, confirm that you wish to complete this operation:\
![](/files/QIOGDvn3OdoL6rXnPKpq)

</details>

## Removing an existing notification group

Follow the steps below to remove an existing notification group:

**Step 1**\
Access the **notification groups** page (see [above](#accessing-notification-groups)) and choose to **edit** the required group:

<figure><img src="/files/ezvdNba6SkHg7O86Q5qR" alt=""><figcaption></figcaption></figure>

**Step 2**\
Select the **delete group** option:

<figure><img src="/files/Tf5QuujrRP9uZUn8b1a7" alt=""><figcaption></figcaption></figure>

**Step 3**\
When prompted, confirm that you wish to complete this operation:\
\
![](/files/IHyjksrDADDjjvw21hEb)
