> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/users-roles-and-permissions/triggering-a-password-reset-for-another-user.md).
# Triggering a password reset for another user
## Introduction
If you are a user with an [administrator or manager role](/product-documentation/users-roles-and-permissions/roles-and-permissions-summary.md), you can trigger a password reset email for other users in your company.
When this is done, a reset email is sent to the email address for the user, containing a reset link. Password reset links are valid for 24 hours. After this, another password reset must be triggered so a new link is emailed.
Alternative approach
The company user can use the 'forgot password' option from the [Patchworks login page](https://app.wearepatchworks.com/login) to trigger their own password reset email:\
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## **The steps**
**Step 1**\
[Access the user list for your company profile](/product-documentation/users-roles-and-permissions/viewing-all-users-for-your-company-profile.md).
**Step 2**\
Move down to the **extra** section - you'll see a **\[company] users** tab showing all existing user accounts. At a glance you can see each user's name, email address and role - click the name of the user requiring a password reset:
**Step 3**\
Click the **reset password** button at the top of the page:
**Step 4**\
The user will receive an email from Patchworks which includes a link to change their password.