> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/getting-started/getting-started-introduction.md).

# Getting started introduction

## Introduction

Having registered for a Patchworks account and logged into the dashboard, you're all set to start syncing data between your business-critical systems. There are two ways to approach this:

<div align="left"><figure><img src="/files/BURDsmiK5oSgepxUKVVp" alt="" width="563"><figcaption></figcaption></figure></div>

If you registered for a Patchworks account before July 2023, you'll be familiar with using [services](/product-documentation/patchworks-services/getting-started/what-is-a-service.md) to sync data between systems. Process flows include all the functionality of services and much more. You can continue to use services but if you'd like to try [process flows](#process-flows), please contact your Customer Success Manager, or reach out to <customersuccess@wearepatchworks.com>.\
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If you registered for a Patchworks account after July 2023, you will be using [process flows](#process-flows) automatically.

## Process flows

**Process flows** are a new, incredibly powerful tool that you can use to define smart, flexible flows to exchange data between connector [instances](/product-documentation/connectors-and-instances/working-with-instances.md). Process flows are built by dragging and dropping [shapes](/product-documentation/process-flows/building-process-flows/process-flow-shapes.md) onto a [canvas](/product-documentation/process-flows/building-process-flows/the-process-flow-canvas.md), and then configuring those shapes to work in the way you need.\
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Please take a look at our [Patchworks quickstart guide](/product-documentation/getting-started/patchworks-quickstart-guide.md) to get your bearings, and then navigate to the [process flows](/product-documentation/process-flows/about-process-flows.md) section of this documentation for more detailed information.

## Services

If you are an existing customer, you'll be familiar with the concept of using **services** to exchange data between two **system connectors**. If you're not ready to make the switch to [process flows](/product-documentation/process-flows/about-process-flows.md), that's OK - please see the [services](/product-documentation/patchworks-services/getting-started/what-is-a-service.md) section of this documentation for information that's relevant to your way of working.

## In this section <a href="#in-this-section" id="in-this-section"></a>

* [Core subscription tiers](/product-documentation/getting-started/subscription-tier-limits.md)
* [Key concepts & terminology](/product-documentation/getting-started/key-concepts-and-terminology.md)
* [Multi-language support](/product-documentation/getting-started/multi-language-support.md)
* [Patchworks quickstart guide​](/product-documentation/getting-started/patchworks-quickstart-guide.md)
* [Patchworks infrastructure](/product-documentation/getting-started/technical-overview/patchworks-infrastructure.md)

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