Finding connector credentials for NetSuite (services)

Information on this page is for our legacy NetSuite connector. For NetSuite SuiteTalk please see the main NetSuite section.

Finding connector credentials for Netsuite

Authentication Type: oAuth 1

Required credentials

For Patchworks to communicate with your Netsuite instance via connectors, the following API details are required for oAuth 1 authentication:

​Oauth Token ID​	Generated in Netsuite via users/roles.
​Oauth Token Secret​	Generated in Netsuite via users/roles.
​Account ID​	Visible in Netsuite via company information.
​Script ID​	Visible in Netsuite via scripts.
​Deploy ID​	Visible in Netsuite via script deployments.
​Consumer Key​	Generated as part of your initial Patchworks integration and does not change unless new credentials are generated in Netsuite.
​Consumer Secret​	Generated as part of your initial Patchworks integration and does not change unless new credentials are generated in Netsuite.

Obtaining credentials

The credentials listed above are needed so that Patchworks can access the required data in Netsuite. To obtain these details, follow the steps below.

OAuth token id & OAuth token secret

Step 1 Log into Netsuite.

Step 2 Navigate to setup > users/roles > access tokens > new:

...the access token page is displayed:

Step 2 Click in the application name field and select tapestry by patchworks:

Step 3 Click in the user field and select your preferred method to find the user to authenticate:

...then find and add the required user:

Step 4 Click in the role field and assign the patchworks integration role:

Step 5 Click the save button - a token id and token secret are displayed.

Step 6 Add these details to your password manager, ready for use in your Patchworks setup.

These details cannot be retrieved once you close the page, so make sure you have them stored safely. If you do lose them, repeat the steps above to generate another access token.

Account ID

Step 1 Navigate to company > company information:

Step 2 Look for the account id field and add this information to your password manager:

Script ID

Step 1 Navigate to customization > scripts:

Step 2 Search (CTRL+F) for the following:

Patchworks Tapestry : Connector

Step 3 Look for the internal id column and add this value (126 in our example) to your password manager.

If you don't see an internal id column, it's likely that showing internal ids is not enabled for your Netsuite instance - the following Netsuite help page may be useful: Exposing Internal Ids & Field IDs.

Deploy ID

Step 1 Navigate to customization > scripts:

Step 2 From the top of the page, select view deployments:

Step 3 Choose a script to view:

Step 4 Look for an external URL - you'll see the deploy id at the end of this URL (in the example below, it's 1):

Consumer Key & Consumer Secret

These values will have been generated when your Patchworks integration was first implemented, so you should already have the required details.

If you don't have these credentials, a Netsuite administrator can generate a new set - please see Netsuite's Regenerating a Consumer Key and Secret help page for more information.