The anatomy of a service connector
Introduction
When you add or update a connector, information and options are shown within two tabs:
Connector summary
The connector summary tab shows the current status of the connector, together with snapshot sync/transaction totals and a list of failed syncs:
Connector status
The current status of a connector is displayed at the top of the summary tab:
Behind the scenes, Patchworks is checking if connectors are operational - i.e. that the associated system can be reached and authenticated using the details provided. Possible statuses are:
| Status | |
|---|---|
Connector Operational | The system can be reached and authenticated with the details provided. |
System Unreachable | The URL provided for this connector cannot be reached. |
Failed Authentication | Authentication cannot be completed using the details provided. |
Connector settings
The connector settings tab is used to view/update general settings for the connector (name, time zone and date format). It also includes a credentials panel - these details will vary, depending on the associated system:
Updating connector credentials
If your authentication credentials ever change for a system, you can update them here.
You only need to update your single connector - any change will be picked up by all services that are configured to use this connector as a source or destination.
