> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/users-roles-and-permissions/managing-team-members-and-users-for-multi-company-profiles/working-with-native-company-users/triggering-a-password-reset-for-an-existing-native-linked-company-user.md).
# Triggering a password reset for an existing 'native' linked company user
## Introduction
If you are a multi-company profile user with [permission to manage another linked company](/product-documentation/users-roles-and-permissions/managing-team-members-and-users-for-multi-company-profiles/working-with-your-team-members/granting-and-revoking-permission-for-an-existing-team-member-to-manage-a-linked-company.md), you can trigger a password reset email for users associated with a company that you manage.
When this is done, a reset email is sent to the email address for the user, containing a reset link. Password reset links are valid for 24 hours. After this, another password reset must be triggered so a new link is emailed.
Alternative approach
The company user can use the 'forgot password' option from the [Patchworks login page](https://app.wearepatchworks.com/login) to trigger their own password reset email:\
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## The steps
**Step 1**\
[Access company users for the required linked company](/product-documentation/users-roles-and-permissions/managing-team-members-and-users-for-multi-company-profiles/working-with-native-company-users/viewing-native-company-users-for-a-linked-company.md).
**Step 2**\
Move down to the **extra** section and select the **\[company] users** tab - here you will find all 'native' user accounts associated with this company - i.e. users who are directly associated with this company profile and can log into the Patchworks dashboard with their own credentials:
**Step 3**\
Click the name of the user that requires a password reset:
**Step 4**\
Move down to the **extra** section and select the **\[company] users** tab - here you will find all users who are directly associated with this company profile (and can log into the Patchworks dashboard with their own credentials):
**Step 5**\
Click the name of the user account that you want to access:
**Step 6**\
Click the **reset password** button at the top of the page:
**Step 7**\
The user will receive an email from Patchworks which includes a link to change their password.
Alternative approach
