# NetSuite > Shopify - sync locations

## Introduction

The `NetSuite > Shopify - sync locations` flow retrieves all locations from NetSuite, then runs a [script](#scripts-in-this-process-flow) to check if they exist in Shopify. New locations are created (via the first branch), and address details for existing locations are updated (via the second branch).

{% hint style="info" %}
This blueprint includes two process flows to handle the sync of locations between Shopify and NetSuite - you only need to run ONE, depending on which way you want the sync to work:

* [Shopify > NetSuite - sync locations](https://doc.wearepatchworks.com/product-documentation/blueprints/patchworks-blueprints/shopify-and-netsuite/available-process-flows-shopify-and-netsuite/shopify-greater-than-netsuite-sync-locations) 
* NetSuite > Shopify - sync locations *(this flow)*
  {% endhint %}

## Process flow snapshot

<details>

<summary><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FSUvxsp8XwrC9qsafJMIe%2Ficon%20process%20flow.svg?alt=media&#x26;token=ad1dc886-4a4e-4cad-9ad0-3d755e0f3b5a" alt="" data-size="line"> Click to view process flow snapshot</summary>

<img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FRNwTk5I5EvDFvaXzD7Bk%2FNetSuite%20%3E%20Shopify%20-%20sync%20locations%20full%20flow.png?alt=media&#x26;token=5b0c75ed-6bae-41dd-94ac-5396f6cf6577" alt="" data-size="original">

</details>

## Limitations

<table><thead><tr><th width="266.79296875">Limitation</th><th>Summary</th></tr></thead><tbody><tr><td>Shopify GraphQL error handling</td><td>There is a known limitation with error handling for Shopify GraphQL. Please refer to the <a href="../../installation-guide-shopify-and-netsuite/stage-5-review-update-and-test-process-flows-shopify-and-netsuite#error-handling-for-shopify-graphql">Error handling for Shopify GraphQL</a> section for more information and a suggested approach that you may wish to adopt in your flows. </td></tr></tbody></table>

## Assumptions

No assumptions to note.

## Customisation

To ensure that this process flow runs as required, some customisation options are available. These are documented in the following sections:

* [Flow variables](#flow-variables)
* [Process shape shapes](#process-flow-shapes)

### Flow variables

This process flow does not use flow variables.

### Process flow shapes

This process flow includes some shapes that can be configured with your own settings. Please see guidelines in the table below.

{% hint style="warning" %}
Shape settings determine the outcome of process flows. Do not change shape settings unless they are listed below.&#x20;
{% endhint %}

<table data-full-width="false"><thead><tr><th width="165.34375">Shape</th><th>Notes</th></tr></thead><tbody><tr><td>Trigger</td><td>No default schedule is defined. If you decide that you want to sync locations in this direction (rather than from <a href="shopify-greater-than-netsuite-sync-locations">Shopify to NetSuite</a>), you may decide to add a schedule.</td></tr><tr><td>Notify</td><td>This flow is designed in a try/catch structure, so notifications are generated if any part of the flow fails. To achieve this, the <code>catch</code> route includes a <a href="../../../../process-flows/building-process-flows/process-flow-shapes/standard-shapes/notify-shape">notify shape</a>, which must be configured for your own notification preferences. <br><br><code>Alert level</code>: Defaults to <code>error</code> but can be changed if needed<br><code>Channel</code>: Defaults to <code>email + log</code> but can be changed if needed<br><code>Email Limit</code>: Defaults to <code>5</code> but can be changed if needed<br><code>Notification Group</code>: Replace the <code>notify</code> placeholder which your required notification group. <br><code>Message</code>: If required, you can change the placeholder message.<br><br>For more information, please refer to our <a href="../../../../process-flows/building-process-flows/process-flow-shapes/standard-shapes/notify-shape">Notify shape</a> and <a href="../../../../general-settings/notification-groups">Notification groups</a> pages.</td></tr><tr><td>Connector (NetSuite)</td><td><p>If you did not add or select a NetSuite instance during the blueprint <a href="../installation-guide-shopify-and-netsuite/stage-4-install-the-blueprint-shopify-and-netsuite">installation process</a>, the following settings must be configured:<br><br><code>Source instance</code> : Set to your required <code>NetSuite</code> instance.<br><code>Source endpoint</code> :  Set to <code>POST suiteQL</code></p><p><code>Query</code>: Leave as the default</p></td></tr><tr><td>Connector (Shopify)</td><td>If you did not add or select a Shopify instance during the blueprint <a href="../installation-guide-shopify-and-netsuite/stage-4-install-the-blueprint-shopify-and-netsuite">installation process</a>, the following settings must be configured:<br><br><code>Source instance</code> : Set to your required <code>Shopify</code> instance.<br><code>Source endpoint</code> :  Set to <code>POST Get all locations via graphql</code></td></tr><tr><td>Connector (Shopify)<br><br><code>Route</code>: <code>New location</code> </td><td>If you did not add or select a Shopify instance during the blueprint <a href="../installation-guide-shopify-and-netsuite/stage-4-install-the-blueprint-shopify-and-netsuite">installation process</a>, the following settings must be configured:<br><br><code>Source instance</code> : Set to your required <code>Shopify</code> instance.<br><code>Source endpoint</code> :  Set to <code>POST Add location via graphql</code></td></tr><tr><td>Connector (Shopify)<br><br>Route: <code>Update location</code> </td><td>If you did not add or select a Shopify instance during the blueprint <a href="../installation-guide-shopify-and-netsuite/stage-4-install-the-blueprint-shopify-and-netsuite">installation process</a>, the following settings must be configured:<br><br><code>Source instance</code> : Set to your required <code>Shopify</code> instance.<br><code>Source endpoint</code> :  Set to <code>POST Upate location via graphql</code></td></tr></tbody></table>

## Reference

Reference information for this process flow is documented in the following sections:

* [Scripts used in this process flow](#scripts-in-this-process-flow)
* [Cross-reference lookups used in this process flow](#cross-reference-lookups-in-this-process-flow)

### Scripts in this process flow

<table><thead><tr><th width="293">Script</th><th>Summary</th></tr></thead><tbody><tr><td>NS to Shopify - determine new and updated locations</td><td>Compares shopify and netsuite locations and outputs graphQL payloads for those that are new and those that are to be updated. No mappings are required - these payloads are consumed directly.</td></tr></tbody></table>

### Cross-reference lookups in this process flow

No cross-reference lookups to note.