> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/patchworks-services/service-systems/supported-service-systems/bigcommerce-service-connector/finding-service-connector-credentials-for-bigcommerce.md).

# Finding service connector credentials for BigCommerce

## Required credentials

To [add a Patchworks connector](/product-documentation/patchworks-services/service-connectors/adding-a-service-connector.md) for **BigCommerce**, the following details are required for  authentication:

<table><thead><tr><th>Credential</th><th data-type="checkbox">Required</th><th>Note</th></tr></thead><tbody><tr><td><a href="#obtaining-credentials">Store Hash</a></td><td>true</td><td>Generated when you follow instructions to <a href="#obtaining-credentials">create a BigCommerce API account for your store</a>. </td></tr><tr><td><a href="#obtaining-credentials">Client ID</a></td><td>true</td><td>As above</td></tr><tr><td><a href="#obtaining-credentials">Client Secret</a></td><td>true</td><td>As above</td></tr><tr><td><a href="#obtaining-credentials">Access Token</a></td><td>true</td><td>As above</td></tr></tbody></table>

## Obtaining credentials

The credentials listed above are needed so that Patchworks can access the required data in **BigCommerce**. To obtain these details, follow the steps below.

**Step 1**\
Follow the instructions provided by BigCommerce - here:&#x20;

{% embed url="<https://support.bigcommerce.com/s/article/Store-API-Accounts?language=en_US>" %}

**Step 2**\
Having completed these steps, you will see an API path - the number at the end is the **store hash**. Next, a pop-up window displays the **client ID**, **client secret** and **access token**. Add these details to your password manager immediately as they are only shown once. &#x20;