Finding service connector credentials for Emarsys (FTP)

Required credentials

To add a Patchworks connector for Emarsys, the following details are required for authentication:

Credential	Required	Note
Username		Generated when a new API is added to the Emarsys dashboard.
Secret		Generated when a new API is added to the Emarsys dashboard.
FTP Host		-
FTP Port		-
FTP Username
FTP Password		-
FTP Mode		-

Emarsys is both an API and FTP connector. Some data is uploaded to an S3 bucket (via FTP) for Emarsys to retrieve, but all other aspects are handled via the API.

Obtaining credentials

The credentials listed above are needed so that Patchworks can access the required data in Emarsys. To obtain these details, follow the steps below.

Username & Secret

Step 1 In your browser, open the URL that you use to access the Emarsys dashboard.

Step 2 Select management from the left-hand navigation menu, then select user management:

Step 3 Select API from the left-hand navigation menu, then click the create API user button:

Step 4 When prompted, confirm that you wish to proceed:

Step 5 A new API user is created - the username and secret are displayed:

Step 6 Add this information to your password manager - these details can't be retrieved once this window is closed, so make sure they're safe.

FTP details

Please contact Patchworks support for advice on the required FTP setup.