How to handle an empty mapping page

Introduction

When you create a service between two connectors, you'll typically find that a set of default mappings is added to the mappings tab. For example:

However, there may be occasions where the mappings page does not contain any default mappings - for example:

In this scenario, don't panic! It's pretty easy to add your own mappings right here.

Adding your own mapping rows

Show me

Follow the steps below:

Step 1 Click the add new row button - a new mapping entry form is displayed for your to complete:

Step 2 Complete source and destination fields for the first field you need to map - for example:

For further information about working with these fields, please see our field mappings page.

If you don't see any fields when you click either the source or destination fields, please contact the Patchworks support team, who will check the schema for the associated system.

Step 3 Click done to confirm a row.

Step 4 Having added all required rows, click save changes.