Zendesk (prebuilt connector)

Description

Zendesk provide software-as-a-service products related to customer support, sales, and other customer communications.

API documentation

API documentation for Zendesk (used to build this connector) can be found via the link below:

API Reference Home

Authentication

When adding connector instances for Zendesk, the following authentication methods are supported:

• Basic authentication

Basic authentication

When a user chooses to add a connector instance using basic authentication, the credentials below are prompted:

Credential	Required?	Notes
Subdomain		The URL that you use to access Zendesk will be in the following form: https://subdomain.zendesk.com, where 'subdomain' is unique to your organisation - for example: https://patchworks.zendesk.com. Enter your domain here - for example: patchworks.
Username		Enter your Zendesk username.
Password		Enter your Zendesk password.