OAuth 1 authentication

Introduction

When a user chooses to add a connector instance using OAuth 1 authentication, they are required to enter the following credentials:

Credential	Notes
Consumer key	Generated in Netsuite as part of your initial Patchworks integration. For more information see: Consumer key & consumer secret.
Consumer secret	Generated in Netsuite as part of your initial Patchworks integration. For more information see: Consumer key & consumer secret.
Account id	This is always the first element of the URL that you can see having logged into NetSuite. For more information see: Consumer key & consumer secret.
Token	Generated per user in Netsuite. For more information see: Token key & token secret.
Token secret	Generated per user in Netsuite. For more information see: Token key & token secret.
Signature algorithm	Always set to sha256.
Signature method	Always set to HMAC-SHA256.
Realm	For a NetSuite sandbox the accountid shown in NetSuite (as opposed to your NetSuite URL) typically includes an -SB element - for example: 1234567-SB1. The realm will be the same value EXCEPT that the -SB element changes from a dash to an underscore. So, an accountid of 1234567-SB1 becomes 1234567_SB1 for the realm.

Setting up OAuth 1 authentication

In order to add connector instances for NetSuite using OAuth 1 authentication, you must have completed all generic setup detailed in our Preparing your NetSuite environment to work with Patchworks guide.

Finding your credentials

If you are using a custom version of our prebuilt NetSuite connector (i.e. if authentication method and/or endpoint settings have been updated after the original installation), please be aware that your settings and requirements may vary.

Consumer key & consumer secret

If you have followed our Preparing your NetSuite environment to work with Patchworks guide, you will have added a Patchworks integration and saved your client credentials (consumer key/client id and consumer secret/client secret) to a password manager.

If you can't find these credentials, a new set can be generated.

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Be aware that if you reset credentials that have already been used to configure Patchworks connector instances, process flows will fail until you apply the new credentials.

Account ID

This is always the first element of the URL that you can see having logged into NetSuite. For example, with the following URL: https://tstdrv1431250.app.netsuite.com/app/center/card.nl?sc=-29&whence=

...the account id would be: tstdrv1431250

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Token key & token secret

A token key and token secret can be generated for users with a Patchworks integration role. In NetSuite, navigate to setup | users/roles | access tokens.

These values should be added to a password manager at the time they are generated as they can't be re-accessed in NetSuite. If you can't find these credentials, a new set can be generated.

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Be aware that if you reset credentials that have already been used to configure Patchworks connector instances, process flows will fail until you apply the new credentials.