# Twilio (prebuilt connector)

## Description

**Twilio's** customer engagement platform combines flexible APIs for any digital channel.

## API documentation

API documentation for Twilio (used to build this connector) can be found via the link below:

{% embed url="<https://www.twilio.com/docs/usage/api/>" %}

## Authentication&#x20;

When adding connector instances for Twilio, the following authentication methods are supported:

* [Basic authentication](#basic-authentication)

### Basic authentication

When a user chooses to [add a connector instance](https://doc.wearepatchworks.com/product-documentation/connectors-and-instances/working-with-instances/adding-an-instance) using **basic** authentication, the credentials below are prompted:

<table><thead><tr><th>Credential</th><th width="157" data-type="checkbox">Required?</th><th>Notes</th></tr></thead><tbody><tr><td><code>Account SID</code></td><td>true</td><td>This is a Twilio credential, obtained from your Twilio dashboard.</td></tr><tr><td><code>Auth token</code></td><td>true</td><td>This is a Twilio credential, obtained from your Twilio dashboard.</td></tr></tbody></table>