Product documentation
Patchworks
Patchworks
  • Patchworks product documentation
  • Welcome
    • Welcome to Patchworks!
    • What is Patchworks?
    • Patchworks demos
    • Product roadmap
  • Getting Started
    • Getting started introduction
    • Core subscription tiers
    • Key concepts & terminology
    • Multi-language support
    • Patchworks quickstart guide
    • Technical overview
      • Patchworks infrastructure
        • Auto-scaling
      • ISO certification
      • SOC 2
      • Tech stack
      • Patchworks IPs
  • Registration
    • Registration introduction
    • Registration & sign-in summary
    • Password control
    • Registering for a Patchworks account
      • Simple registration
      • Google account registration
    • Two-factor authentication (2FA)
    • SSO
      • Azure AD / Entra
      • Okta
      • PingOne
  • Company Management
    • About company profiles
    • Accessing your company profile
    • Adding & managing company profile banners
    • Multi-company profiles
      • Adding & linking a new company
      • Switching in & out of a linked company
      • Viewing linked companies for your multi-company profile
      • Downloading a linked companies summary
      • Un-linking a company from your multi-company profile
    • Company insights
      • Accessing your company insights
      • Company insights overview
        • About operations
        • About data usage
  • Users, Roles & Permissions
    • Users, roles & permissions introduction
    • Roles & permissions summary
    • Viewing all users for your company profile
    • Creating a new user account for your company profile
    • Updating general details for an existing user account
    • Updating the role for an existing user account
    • Triggering a password reset for another user
    • Managing your own user account
    • Managing team members & users for multi-company profiles
      • Working with your team members
        • Viewing team members for your own multi-company profile
        • Creating a new team member to manage linked companies
        • Assigning user roles for an existing team member
        • Viewing team members who manage a linked company
        • Granting & revoking permission for an existing team member to manage a linked company
        • Triggering a password reset for an existing team member
        • Removing a team member account from your multi-company profile
      • Working with 'native' company users
        • Viewing 'native' company users for a linked company
        • Creating a new 'native' user for a linked company
        • Assigning roles for an existing 'native' linked company user
        • Triggering a password reset for an existing 'native' linked company user
        • Removing a 'native' linked company user from their company profile
  • Marketplace
    • The Patchworks marketplace
    • Marketplace blueprints
      • Submitting a blueprint to the public marketplace
    • Marketplace connectors
      • Submitting a connector for the public marketplace
    • Marketplace process flows
    • Marketplace scripts
    • Marketplace cross-reference lookups
    • The notification centre
    • Private marketplaces
      • Accessing your private marketplace
      • Uploading private marketplace resources
        • Building & uploading blueprints for your private marketplace
        • Uploading custom connectors to your private marketplace
        • Uploading process flows to your private marketplace
        • Uploading scripts to your private marketplace
        • Uploading cross-reference lookups to your private marketplace
      • Changing private marketplace resources
    • Marketplace troubleshooting
      • Installed process flows not working as expected
  • Blueprints
    • Blueprints introduction
    • The anatomy of a blueprint
    • Installing a blueprint
    • Building a blueprint
    • Patchworks blueprints
      • Lightspeed X-Series & Shopify
      • SEKO Logistics & Shopify
      • Shopify & NetSuite
      • Shopify & Descartes Peoplevox
      • Shopify & Virtualstock Supplier
        • Available process flows (Shopify & Virtualstock Supplier)
          • Orders (Shopify & Virtualstock Supplier)
          • Fulfillments (Shopify & Virtualstock Supplier)
          • Inventory (Shopify & Virtualstock Supplier)
        • Installation guide (Shopify & Virtualstock Supplier)
          • Stage 1: Create a Shopify app/sales channel for Patchworks
          • Stage 2: Add required products to your Patchworks sales channel (Shopify & Virtualstock Supplier)
          • Stage 3: Define instances & install the app (Shopify & Virtualstock Supplier)
            • Adding connector instances AFTER installation
          • Stage 4: Update cross-reference lookups (Shopify to Virtualstock Supplier)
          • Stage 5: Review & test the Orders process flow (Shopify & Virtualstock Supplier)
            • Changing the supplier delivery date calculation for orders
          • Stage 6: Review & test the Fulfillments process flow (Shopify to Virtualstock Supplier)
          • Stage 7: Review & test the Inventory process flow (Shopify to Virtualstock Supplier)
          • Stage 8: Go live (Shopify to Virtualstock Supplier)
      • Veeqo & TikTok
  • Connectors & instances
    • Connectors & instances introduction
    • Patchworks connectors
      • Adobe Commerce - Magento (prebuilt connector)
      • Aero Commerce (prebuilt connector)
      • Airtable (prebuilt connector)
      • Akeneo (prebuilt connector)
      • Algolia (prebuilt connector)
      • Amazon Seller Partner API (prebuilt connector)
      • Avasam (prebuilt connector)
      • BigCommerce (prebuilt connector)
      • BigCommerce B2B Edition (prebuilt connector)
      • Bleckmann API (prebuilt connector)
      • Bloomreach Engagement (prebuilt connector)
      • Braze (prebuilt connector)
      • Brightpearl (prebuilt connector)
      • Business Central (prebuilt connector)
      • CacheFlow (prebuilt connector)
      • Carma (prebuilt connector)
      • Centra (prebuilt connector)
      • ChannelEngine (prebuilt connector)
      • Cin7 (prebuilt connector)
      • Clarus WMS (prebuilt connector)
      • Clerk (prebuilt connector)
      • Cloudshelf (prebuilt connector)
      • Commerce Layer (prebuilt connector)
      • Commercetools (prebuilt connector)
      • Cybertill (prebuilt connector)
        • Cybertill post-request script
      • Deposco (prebuilt connector)
      • Descartes Peoplevox (prebuilt connector)
        • The Peoplevox setData script
          • Using the Peoplevox setData script in process flows
        • Peoplevox XML to JSON conversion script
        • Using the Peoplevox search filter when pulling data
      • Dotdigital (prebuilt connector)
      • EdiFabric (prebuilt connector)
      • EKM Insight (prebuilt connector)
      • Emarsys (prebuilt connector)
        • Emarsys pre request script
      • Ergonode (prebuilt connector)
      • EVA (prebuilt connector)
      • Flexport (prebuilt connector)
      • Fluent Commerce (prebuilt connector)
      • Fredhopper by Crownpeak (prebuilt connector)
      • Freshdesk (prebuilt connector)
      • FTP (prebuilt connector)
      • Fulfillmenttools (prebuilt connector)
      • Google BigQuery (prebuilt connector)
      • Google Pub Sub (prebuilt connector)
      • Google Sheets (prebuilt connector)
        • Working with the Google Sheets connector
      • Gorgias (prebuilt connector)
      • GXO Logistics (prebuilt connector)
      • Happy Returns (prebuilt connector)
      • Huboo (prebuilt connector)
      • Hubspot (prebuilt connector)
      • InPost (prebuilt connector)
      • Inriver (prebuilt connector)
      • Jira (prebuilt connector)
      • Klaviyo (prebuilt connector)
      • Lightspeed Restaurant (K-Series) (prebuilt connector)
      • Lightspeed Retail X-Series (prebuilt connector)
      • Linnworks (prebuilt connector)
      • LionWheel (prebuilt connector)
      • Mailchimp (prebuilt connector)
      • Mailjet (prebuilt connector)
      • Mapp Marketing (prebuilt connector)
      • Marketplacer - Operator (prebuilt connector)
      • Marketplacer - Seller (prebuilt connector)
      • Mirakl (prebuilt connector)
      • MongoDB (prebuilt connector)
      • NetSuite (prebuilt connector)
        • Preparing your NetSuite environment to work with Patchworks
        • OAuth 2 (client credentials) authentication
        • OAuth 1 authentication
      • Occtoo (prebuilt connector)
      • Octopus Energy (prebuilt connector)
      • Odoo (prebuilt connector)
      • Ometria (prebuilt connector)
      • OnBuy (prebuilt connector)
      • OneStock (prebuilt connector)
      • OpenAI (prebuilt connector)
      • Orderwise (prebuilt connector)
      • OroCommerce Storefront (prebuilt connector)
      • Paddle (prebuilt connector)
      • PDM Automotive (prebuilt connector)
      • PagerDuty (prebuilt connector)
      • Pimberly (prebuilt connector)
      • Pimcore REST API (prebuilt connector)
      • Plytix (prebuilt connector)
        • Plytix post-request script
      • Prima Solutions (prebuilt connector)
        • Setting up a Prima Solutions connection
      • Quickbooks (prebuilt connector)
      • RabbitMQ (prebuilt connector)
      • Rebound (prebuilt connector)
      • ReturnGo (prebuilt connector)
      • Returnless (prebuilt connector)
      • Reveni (prebuilt connector)
      • REVIEWS.io (prebuilt connector)
      • Sage 200 (prebuilt connector)
      • Salesforce Commerce Cloud (prebuilt connector)
      • Salsify (prebuilt connector)
      • Sanity.io (prebuilt connector)
      • SCAYLE (prebuilt connector)
      • SEKO (prebuilt connector)
      • SFTP (prebuilt connector)
      • ShipBob (prebuilt connector)
      • Shiptheory (prebuilt connector)
      • Shopify (prebuilt connector)
        • Shopify token authentication
        • Adding a custom (GraphQL) endpoint for Shopify
      • Shopline (prebuilt connector)
      • Shopware (prebuilt connector)
      • Sitoo (prebuilt connector)
      • Snowflake (prebuilt connector)
      • SparkLayer (prebuilt connector)
      • Stok.ly (prebuilt connector)
      • Swan Retail System (prebuilt connector)
        • Swan Retail System - pagination update timestamp response script
      • Swap Commerce (prebuilt connector)
      • Tempo (prebuilt connector)
      • The Edge by John Lewis (prebuilt connector)
      • TikTok Shop (prebuilt connector)
      • Torque (prebuilt connector)
      • Trello (prebuilt connector)
      • Twilio (prebuilt connector)
      • Veeqo (prebuilt connector)
      • Virtualstock (prebuilt connector)
      • Visual Next (prebuilt connector)
      • Visualsoft (prebuilt connector)
      • Voyado (prebuilt connector)
      • Whistl (prebuilt connector)
      • WooCommerce (prebuilt connector)
      • Xero (prebuilt connector)
      • Zendesk (prebuilt connector)
      • ZigZag (prebuilt connector)
    • Working with connectors
      • Accessing your connectors
      • Installing a connector
      • Updating a connector
      • Removing a connector
    • Working with instances
      • Accessing instances
      • Adding an instance
      • Updating an instance
      • Removing an instance
    • Event connectors (BETA)
      • Accessing your event connectors
      • Adding a new event connector
      • Updating an existing event connector
      • Removing an existing event connector
      • Message queues/topics
        • Adding a new message queue/topic
        • Renaming a message queue/topic
        • Removing a message queue/topic
  • Process flows
    • About process flows
    • The process flow home page
    • Prebuilt process flows
      • Installing a prebuilt process flow
      • The anatomy of a prebuilt process flow
    • Building process flows
      • Approaching your first process flow
      • Techniques for building process flows
      • Best practice for building process flows
        • Payload size - best practice
        • Scripts - best practice
        • Multi environment management - best practice
        • Targeted syncs - best practice
      • Understanding how data flows through shapes
      • Process flow versioning
      • Adding a new process flow
      • The process flow canvas
      • Process flow settings
      • Process flow shapes
        • Standard shapes
          • Assert shape
          • Branch shape
          • Connector shape
            • Configuring a database connection
            • Using connector shape response scripts
            • Configuring SFTP connections
            • Configuring FTP connections
          • Filter shape
            • Using regex for string-type filters
            • Using contains one of many or does not contain one of many for string filters
          • Flow control shape
          • Manual payload shape
          • Map shape
            • Importing & exporting map shape configurations
            • Working with field mappings
            • Working with field transformations
              • Available transform functions
                • Array transform functions
                  • Array join transform function
                • Date transform functions
                  • Custom dynamic date transform function
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                  • Format date transform function
                  • Round date transform function
                • Number transform functions
                  • Cast to string transform function
                  • Custom number transform function
                  • Math transform function
                  • Round number transform function
                • Other transform functions
                  • Cache lookup transform function
                  • Cast boolean to string transform function
                  • Cast to boolean transform function
                  • Custom boolean transform function
                  • Null to string transform function
                  • Null to zero transform function
                  • Null value transform function
                  • Script transform function
                • String transform functions
                  • Contains one of many transform function
                  • Custom string transform function
                  • Cast to float transform function
                  • Concatenate transform function
                  • Does not contain one of many transform function
                  • Cast to number transform function
                  • First word transform function
                  • JSON encode transform function
                  • Last word transform function
                  • Pad transform function
                  • Replace transform function
                  • Split string transform function
            • Mappings - tips & tricks
              • Mapping an array & a parent field
          • Notify shape
          • Route shape
          • Run process flow shape
          • Set variables shape
          • Split shape
          • Track data shape
            • The tracked data page
          • Trigger shape
            • Trigger shape (schedule)
            • Trigger shape (callback)
            • Trigger shape (event listener)
            • Trigger shape (webhook)
          • Try/Catch shape
        • Advanced shapes
          • Cache
            • Add to cache shape
              • Generating dynamic cache keys with variables
              • Appending data to a cache
              • Cache pagination options
            • Load from cache shape
              • What cached data do you want to load?
                • Loading all cached data from a static cache key
                • Loading multiple items from dynamic cache keys
                • Loading a single item from a dynamic cache key
            • Referencing a cache in mapping transformations
            • Cache maintenance
          • De-Dupe shape
            • Adding & configuring a de-dupe shape
            • Working with data pools
            • Importing & exporting de-dupe data
          • Script shape
          • Callback shape
      • Skipping shapes
      • Shape notes
      • Dynamic variables
        • Payload variables
        • Metadata variables
        • Flow variables
          • Adding & managing flow variables
          • Referencing flow variables in a process flow
          • Referencing flow variables in custom scripts
          • Referencing flow & meta variables in mapping transformations
      • Connection pools
    • Managing process flows
      • Accessing your process flows
      • Enabling & disabling a process flow
      • Renaming a process flow
      • Duplicating a process flow
        • Duplicating a process flow between linked companies
        • Shape configuration in a duplicated process flow
      • Process flow labels
        • Process flow label management
        • Using process flow labels
      • Initialising a process flow manually
      • Initialising a process flow manually with a payload
      • Stopping a running process flow
      • Removing a process flow
    • Error reporting & exception handling
      • Real-time run logs
      • Run logs & queue
        • Working with run logs
          • Viewing logs
          • Viewing logs (classic)
          • Downloading run logs
          • Retrying a failed process flow run
        • Working with your run queue
      • Email notifications for failed process flow runs
    • Cross-reference lookups
      • Accessing cross-reference lookups
      • Installing cross-reference lookups
      • Adding a cross-reference lookup
      • Importing & exporting cross-reference lookups
      • Using a cross-reference lookup in field transformations
    • Troubleshooting process flows
      • Unable to edit a process flow
      • Process flow not running
      • Process flow run failures
      • Re-syncing a previous payload
      • Required fields are not being tracked
      • Process flow timeout retrieving large payload
      • Process flow error when using a webhook connector
      • Your third-party systems go offline
      • Using a pre-request script for some process flows but not others
  • General Settings
    • General settings introduction
    • Audit logs
    • Notification groups
  • Developer Hub
    • Patchworks developer hub
    • Postman importer
    • Connector builder
      • Accessing the connector builder
      • Building your own connector
        • 1: Basic details
        • 2: Connector variables
        • 3: Authentication methods
          • Adding a new authentication method
          • Authentication method options
            • Auth variables
            • Connector variables
            • URL parameters
            • Header
            • Body
            • Pre-request script
            • Post-request script
          • Supported authentication types
            • Basic authentication
              • Configuring basic authentication
            • Token-based authentication
              • Configuring token-based authentication
            • OAuth 2
              • OAuth 2 (authorisation code)
                • Configuring OAuth 2 authentication (authorisation code)
              • OAuth 2 (client credentials)
                • Configuring OAuth 2 authentication (client credentials)
            • OAuth 1
              • Configuring OAuth 1 authentication
            • SOAP authentication
            • DB user pass authentication
            • No authentication
              • Configuring No Auth authentication
        • 4: Endpoints
          • Adding a new endpoint
          • Endpoint options
            • Authentication
            • Endpoint variables
            • URL
            • Header
            • Body
            • Schema / Taxonomy
              • Schema options
              • Field tagging
                • Working with field tags
                • Patchworks field tagging taxonomy
                  • Patchworks field tagging taxonomy: orders
                  • Patchworks field tagging taxonomy: customers
                  • Patchworks field tagging taxonomy: refunds
                  • Patchworks field tagging taxonomy: products
                  • Patchworks field tagging taxonomy: fulfillments
                  • Patchworks field tagging taxonomy: inventory
            • Pre-request script
            • Post-request script
            • Pagination
              • Custom relative URI pagination method
              • GraphQL cursor pagination method
              • Limit-offset pagination method
              • Link header pagination method
              • Next page token pagination method
              • Next page URL pagination method
              • Page number parameter pagination method
              • PeopleVox pagination method
              • NetSuite SOAP pagination method
              • Script pagination
          • Enabling an authentication method for an endpoint
        • Techniques for working with variables & parameters
          • Working with variables
          • Working with parameters
        • Building a database connector
          • Working with queries
      • Maintaining your own connectors
    • Custom scripting
      • Accessing custom scripts
      • Installing custom scripts
      • Creating & testing custom scripts
        • Creating a script manually
        • Creating a script with AI
          • AI conversation history
        • Testing scripts
        • Custom script messages for logs
      • Custom scripting technical overview
      • Custom script examples (general)
      • Pagination scripts
    • Patchworks API
      • Core API
      • Core API authentication
        • API keys
        • OAuth 2 (client credentials)
      • Core API spotlights
        • Initialising a process flow & sending data via the Patchworks API
          • Quickstart guide
          • The steps
            • Preparing your data
            • Mapping payload data
            • Obtaining process flow & version IDs for API requests
            • Obtaining a token for Patchworks API authentication
            • Initialising a process flow & sending data
        • Working with cross-reference lookup API requests
      • Core API general information
        • HTTP response status codes
  • Patchworks bolt-ons
    • Patchworks bolt-ons
    • Stockr
      • Stockr overview
      • The Stockr summary
  • RELEASE INFORMATION
    • Release information introduction
    • Core release notes
      • 2025 05 14 release notes (core)
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    • Tapestry release notes
      • 2023 04 30 release notes (dashboard)
      • 2023 03 31 release notes (dashboard)
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    • Stockr release notes
      • 2023 01 31 release notes (Stockr)
  • Training & Support
    • Patchworks Help Centre
  • The Patchworks Academy
  • Raising a support ticket
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  • Introduction
  • Preparation
  • The Steps
  • Next steps
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  1. Developer Hub
  2. Connector builder
  3. Building your own connector
  4. 3: Authentication methods
  5. Supported authentication types
  6. Basic authentication

Configuring basic authentication

PreviousBasic authenticationNextToken-based authentication

Last updated 1 year ago

Introduction

This page walks through the steps required to configure basic authentication for a connector.

Here, we're using as an example. General principles will be the same for any system that supports this authentication method but please refer to your own API documentation for specific setup requirements.

Preparation

  • For this task, we'll be using techniques described in previous and sections - we advise getting familiar with these before attempting steps detailed here.

  • Ensure that you have API documentation to hand, for your third-party application.

  • Ensure that you have all required credentials for testing.

  • We recommend using to test any authentication methods that you're adding for a connector.

The Steps

Step 1 Check the API documentation for the third-party application that you're using - confirm that basic authentication is supported, and for any special requirements.

For our example, we can see that basic authentication is permitted and that we need to pass consumer_key as the username and consumer_secret as the password:

If you're building a new connector, you can pick up these steps when you reach the authentication section of the connector builder.

Step 3 Access authentication details:

Step 4 Click the add new authentication method button:

Step 5 Complete basic details for this authentication method - ensure that you set the authentication type to basic and enter the required URL from your API documentation. Click the create button when you've finished, for more configuration options - for example:

If your API documentation requires users to provide an actual username and password to authenticate this connector, these can be left as they are. However, many APIs expect alternative information to be passed as these fields.

As such, we need to rename the default username and password fields. To do this, click the field name and update the display name as appropriate - we do this for both username and password:

Some APIs are case sensitive when it comes to adding variables - be sure to enter key names exactly as they are specified in API documentation.

Step 7 With username and password fields renamed (or not) as required, we now need to define where any information that users provide for these fields should be injected into the API request. For basic authentication, these details are always passed in request headers.

To set this up, click the header tab, followed by the add new header button.

Step 8 You can now enter your authentication options as key pairs:

Here, the key is the name of the parameter that you're passing in as the username / password, as defined in the API documentation for your third-party application. Taking our example, we know that the consumer_key is required for username and consumer_secret is required for password:

So, our key pair for username would be defined as follows (injecting consumer_key information into the {{username}} variable:

And our key pair for password would be defined as follows (injecting consumer_secret information into the {{password}} variable:

Next steps

This list will only include endpoints for which the same authentication method is enabled, as was used to add/authenticate the selected instance.

Step 2 Log in to the and navigate to process flows > connectors & instances, where all of your installed connectors are shown. From here, access settings for the connector that you need to update with a new authentication method - for example:

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Step 6 By default, the basic authentication type includes two required - username and password:

These are known variables that a user must provide to using basic authentication. You can also add more if required.

Taking our example, the states that a consumer key should be provided as the username and a consumer secret should be provided as the password:

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If required, you can add more here.

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Step 9 This completes our setup for basic authentication. Now, when someone chooses to for this connector, basic authentication will be an option that they can choose. If selected, the user will then be prompted to enter a username and password - or in the case of our example - a consumer key and a consumer secret:

When you configure a to use a given instance, you can then choose from a list of available endpoints. For example:

So, having added a new authentication method, you must .

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Patchworks dashboard
auth variables
authenticate an instance of this connector
auth variables
WooCommerce API documentation
auth variables
add an instance
process flow connection shape
enable it for any connector endpoints that you might want to use with instances that are added using this authentication method
WooCommerce
connector variables
authentication method options
Postman