Unable to edit a process flow


You've accessed an existing process flow but can't make any changes on the canvas - there are no options to add shapes.


What you can and can't do with a process flow depends on the version you're viewing. If there are no options to add shapes to the canvas, it's likely that you're viewing a deployed version or an inactive version of the process flow. Only the draft version of a process flow can be updated.


Try one of the following:

Further information

For more information please see our Process flow versioning page.

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