Email notifications for failed process flow runs

Introduction

You can configure a process flow to trigger email notifications in the event that a process flow runs and fails. This is a two-stage process:

• Add the required email recipients to a notification group

• Update settings for your process flow(s)

If you're not sure how to approach a process flow that's failed, see our Process flow run failures troubleshooting guide.

Need to know

Email notifications for a failed process flow run are only sent if:

• the process flow is enabled and deployed

• the process flow is initiated via the trigger shape (i.e. not for manual runs)

Updating process flow settings to trigger failed run notifications

Having added email recipients to a notification group, you should access settings for the required process flow(s) and apply this group to the email failure notifications section. To do this, follow the steps below.

Step 1 Access the process flow that you want to update.

Step 2 Click the 'cog' icon in the canvas toolbar to access general settings for this process flow:

Step 3 From the settings panel, click in the email failure notifications field and select the appropriate group to receive an email notification in the event that this process flow runs and fails:

All defined notification groups are available for selection. If you to add a new group or check recipients in an existing group, please check our Notification groups page.

Step 4 Save changes.