# Email notifications for failed process flow runs

## Introduction

You can configure a process flow to trigger email notifications in the event that a process flow runs and fails. This is a two-stage process:

* [Add the required email recipients to a notification group](https://doc.wearepatchworks.com/product-documentation/general-settings/notification-groups#adding-a-new-notification-group)
* [Update settings for your process flow(s)](#updating-process-flow-settings-to-trigger-failed-run-notifications)

{% hint style="info" %}
If you're not sure how to approach a process flow that's failed, see our [Process flow run failures](https://doc.wearepatchworks.com/product-documentation/process-flows/troubleshooting-process-flows/process-flow-run-failures) troubleshooting guide.
{% endhint %}

## Need to know

Email notifications for a failed process flow run are only sent if:

* the process flow is [enabled and deployed](https://doc.wearepatchworks.com/product-documentation/process-flows/managing-process-flows/enabling-and-disabling-a-process-flow/enabling-and-disabling-a-process-flow-without-virtual-enviroments)
* the process flow is initiated via the [trigger shape](https://doc.wearepatchworks.com/product-documentation/process-flows/building-process-flows/process-flow-shapes/standard-shapes/trigger-shape) (i.e. not for manual runs)

## Updating process flow settings to trigger failed run notifications

Having [added email recipients to a notification group](https://doc.wearepatchworks.com/product-documentation/general-settings/notification-groups#adding-recipients-to-a-notification-group), you should access settings for the required process flow(s) and apply this group to the **email failure notifications** section. To do this, follow the steps below.

**Step 1**\
[Access the process flow](https://doc.wearepatchworks.com/product-documentation/process-flows/accessing-your-process-flows) that you want to update.

**Step 2**\
Click the 'cog' icon in the [canvas](https://doc.wearepatchworks.com/product-documentation/process-flows/building-process-flows/the-process-flow-canvas) toolbar to access general settings for this process flow:

<div align="left"><figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FTBhjoG3TVOsGEqzp6qiz%2Fenable%20process%20flow%201.png?alt=media&#x26;token=d22308f7-14d6-4499-b2fc-6a2674a91b9a" alt="" width="233"><figcaption></figcaption></figure></div>

**Step 3**\
From the **settings** panel, click in the email failure notifications field and select the appropriate  group to receive an email notification in the event that this process flow runs and fails:

<div align="left"><figure><img src="https://2440044887-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYNcUBVQwSkOMG6KjZfz%2Fuploads%2FgE5SLLn7CDyVlFhMKNKD%2Fadd%20email%20group%20to%20process%20flow%20settings.png?alt=media&#x26;token=ba24012c-13f3-45f0-93ff-ac3e2ddb252e" alt="" width="375"><figcaption></figcaption></figure></div>

{% hint style="info" %}
All defined notification groups are available for selection. If you need to add a new group or check recipients in an existing group, please check our [Notification groups](https://doc.wearepatchworks.com/product-documentation/general-settings/notification-groups) page.
{% endhint %}

**Step 4**\
Save changes.


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