Process flow error when using a webhook connector

Scenario

Your process flow includes a connector which is attempting to hit a webhook and the following error is displayed:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8" />
    <meta name="robots" content="noindex,nofollow,noarchive" />
    <title>An Error Occurred: Unprocessable Content</title>
    <link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
    <style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
    <h1>Oops! An Error Occurred</h1>
    <h2>The server returned a "422 Unprocessable Content".</h2>

    <p>
        Something is broken. Please let us know what you were doing when this error occurred.
        We will fix it as soon as possible. Sorry for any inconvenience caused.
    </p>
</div>
</body>
</html>

Reason

This error can occur if:

The webhook connector does not include a content-type header
The process flow is not enabled

Solution

Check the connector setup and ensure that header options include a content-type header. For more information see Connector builder header options.
Ensure that the process flow being run is enabled. For more information see Enabling & disabling a process flow.

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Last updated 6 months ago