> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/process-flows/troubleshooting-process-flows/process-flow-error-when-using-a-webhook-connector.md).

# Process flow error when using a webhook connector

## Scenario

Your process flow includes a connector which is attempting to hit a webhook and the following error is displayed:

```html
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8" />
    <meta name="robots" content="noindex,nofollow,noarchive" />
    <title>An Error Occurred: Unprocessable Content</title>
    <link rel="icon" href="data:image/svg+xml,<svg xmlns=%22http://www.w3.org/2000/svg%22 viewBox=%220 0 128 128%22><text y=%221.2em%22 font-size=%2296%22>❌</text></svg>">
    <style>body { background-color: #fff; color: #222; font: 16px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; margin: 0; }
.container { margin: 30px; max-width: 600px; }
h1 { color: #dc3545; font-size: 24px; }
h2 { font-size: 18px; }</style>
</head>
<body>
<div class="container">
    <h1>Oops! An Error Occurred</h1>
    <h2>The server returned a "422 Unprocessable Content".</h2>

    <p>
        Something is broken. Please let us know what you were doing when this error occurred.
        We will fix it as soon as possible. Sorry for any inconvenience caused.
    </p>
</div>
</body>
</html>
```

## Reason

This error can occur if:

* The webhook connector does not include a `content-type` header
* The process flow is not enabled

## Solution

* Check the connector setup and ensure that header options include a `content-type` header. For more information see [Connector builder header options](/product-documentation/developer-hub/connector-builder/building-your-own-connector/4-endpoints/endpoint-options/header.md#webhooks).
* Ensure that the process flow being run is enabled. For more information see [Enabling & disabling a process flow](/product-documentation/process-flows/managing-process-flows/enabling-and-disabling-a-process-flow/enabling-and-disabling-a-process-flow-without-virtual-enviroments.md).
