> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/users-roles-and-permissions/managing-team-members-and-users-for-multi-company-profiles/working-with-your-team-members/triggering-a-password-reset-for-an-existing-team-member.md).

# Triggering a password reset for an existing team member

## Introduction

You can trigger a password reset email for another team member in your organisation, from your own company profile. &#x20;

<details>

<summary><img src="/files/mjTTZzyEQN7pfYDU3Ixl" alt="" data-size="line"> Alternative approach </summary>

Your team member can use the 'forgot password' option from the [Patchworks login page](https://app.wearepatchworks.com/login) to trigger their own password reset email:\
\
![](/files/21Qoi8JzvUAYkrtnAeT2)

</details>

## The steps

**Step 1**\
[Switch into the managed company](/product-documentation/company-management/multi-company-profiles/switching-in-and-out-of-a-linked-company.md) that you want to update and [view team members who manage that company](/product-documentation/users-roles-and-permissions/managing-team-members-and-users-for-multi-company-profiles/working-with-your-team-members/viewing-team-members-who-manage-a-linked-company.md).

<details>

<summary><img src="/files/i4lNQf87gFXIoy2ODqxD" alt="" data-size="line"> Have you switched correctly?</summary>

Always double-check the company name after a switch to ensure that the switch was made correctly:

![](/files/TBvyMFlakdZgisVAwlTn)

</details>

**Step 2**\
Click the name of the user that requires a password reset:

<div align="left"><figure><img src="/files/JaFh4JC4tmwbhfLgswoV" alt=""><figcaption></figcaption></figure></div>

**Step 3**\
Click the password reset option at the top of the page:

<figure><img src="/files/WsCEEn4cRpOOYfoxVH9C" alt=""><figcaption></figcaption></figure>

**Step 4**\
This user will receive a Patchworks email containing instructions to reset their own password.


---

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