Triggering a password reset for an existing team member

Introduction

You can trigger a password reset email for another team member in your organisation, from your own company profile.

Alternative approach

Your team member can use the 'forgot password' option from the Patchworks login page to trigger their own password reset email:

The steps

Step 1 Switch into the managed company that you want to update and view team members who manage that company.

Have you switched correctly?

Always double-check the company name after a switch to ensure that the switch was made correctly:

Step 2 Click the name of the user that requires a password reset:

Step 3 Click the password reset option at the top of the page:

Step 4 This user will receive a Patchworks email containing instructions to reset their own password.