Freshdesk (prebuilt connector)
Last updated
Last updated
Freshdesk is a cloud-based customer engagement solution for streamlining customer support.
API documentation for Freshdesk (used to build this connector) can be found via the link below:
When adding connector instances for Freshdesk, the following authentication methods are supported:
When a user chooses to add a connector instance using API key authentication, the credentials below are prompted:
| Credential | Required? | Notes |
|---|---|---|
| Your API can be accessed via your Freshdesk user profile. For more information please see this Freshdesk guide. | |
| The URL that you use to access Freshdesk will be in the following form: |
