The tracked data page

The tracked data page is used to view summary information for tracked data items. For example:

Here, you can search for a tracked value to view details

Need to know

• Tracked data includes data tracked by the track data shape.

• Data for the tracked data page is updated as soon as data passes through the track data shape.

• There is no limit to the number of times that the same entity can be tracked. For example, if you are tracking an order_id field and the same order_id is processed 50 times within your retention period, there will be 50 entries in the tracked data table.

• Tracked data items are retained for 15 days, starting from when an entity was last tracked. For example, if you're tracking an order_id field and ID 10134 was tracked 14 days ago, but then again today, it will be visible for another 15 days (and so on until it's not seen for 15 days).

• Times shown are UTC.

A tracked data extension can be purchased as a subscription bolt-on to increase the number of days tracked data remains available.

Accessing the tracked data page

To access the tracked dat page, select process flows ➤ tracked data from the left-hand navigation menu:

Working with tracked data

Tracked data information is displayed in a searchable table, with information and options summarised below:

Field	Summary
Flow	The name of the process flow from which the item was tracked.
Flow run id	The unique identifier associated with the flow run during which the item was tracked (displayed as a hyperlink for direct access to run logs).
Entity type	The entity type associated with the tracked item (order, customer, invoice, etc.). This is set in the track data shape. Use the associated filter option to filter the list by a given entity type.
Value	The tracked value. Use the associated sort option to sort tracked items in this sequence (toggle for ascending or descending). To find a specific value, use the search option.
Direction	The flow direction (send or receive) associated with the tracked field: If the tracked data is being pulled from a source, set this option to receive If the tracked data is being pushed to a destination, set this option to send Use the associated filter option to filter the list by either direction. Use the associated sort option to sort tracked items in this sequence (toggle for ascending or descending).
Success / fail	If success criteria filters are defined in the track data shape, the success/failure marker is determined by the outcome of these. If success criteria filters are NOT defined in the track data shape, the default marker is success. Use the associated filter option to filter the list by success or failure outcomes. Use the associated sort option to sort tracked items in this sequence (toggle for ascending or descending).
Message	If a success criteria message is displayed, an 'eye' icon is shown; click this to view the message.is defined in the track data shape, it's shown here. For example:
Tracked at	The date & time that this data was tracked. Use the associated sort option to sort tracked items in this sequence (toggle for ascending or descending).

Searching for tracked data

To find a specific tracked value, type the required value (or any part of it) into the search field. For example: