> For the complete documentation index, see [llms.txt](https://doc.wearepatchworks.com/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.wearepatchworks.com/product-documentation/connectors-and-instances/patchworks-connectors/swan-retail-system-prebuilt-connector.md).

# Swan Retail System (prebuilt connector)

## Description

**Swan Retail System (SRS)** is an all-in-one solution encompassing customer ordering, stock management and an accounting system that's uniquely capable of handling both big and small ticket items.

## API documentation

API documentation should be obtained via your Swan Retail account manager.

## Authentication

When adding connector instances for **Swan Retail System (SRS)**, the following authentication methods are supported:

* [No auth](#no-auth)

### No auth

When a user chooses to [add a connector instance](/product-documentation/connectors-and-instances/working-with-instances/adding-an-instance.md) for this connector, no authentication details are requested. This is because the **Swan Retail System** is typically hosted on a company's own hardware, so authentication is handled internally.

{% hint style="info" %}
If you need to whitelist Patchworks IPs please see our [Patchworks IPs](/product-documentation/getting-started/technical-overview/patchworks-ips.md) page.
{% endhint %}

## Required Additional setup

Having installed the **Swan Retail System** connector and created required instances, some additional setup is required for use in process flows.

Please see the [Swan Retail Systems response script](/product-documentation/connectors-and-instances/patchworks-connectors/swan-retail-system-prebuilt-connector/swan-retail-system-pagination-update-timestamp-response-script.md) page for details.